Dundalk Motors London - MOT Servicing I Repairs I Diagnostics I Warranty work
2A Dundalk Rd, London SE4 2JL, United Kingdom
4.2
80 reviews
8 comments
FX74+JV London, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–13
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–13
Sunday: Close
The price of the service/MOT and the discussion up to that point was fine. But not listening to the problem, denying its existence and suggesting it's because a woman can't push the gearstick hard enough is incredibly rude, sexist and degrading. Not understanding how to check the connections also makes me doubt whether a) you understood the problem or b) you know what you're doing. There is no need to treat customers (or people) differently just because they're female and I'd recommend your staff undergo training.
Found another mechanic who managed to diagnose and sort out the problem entirely within a day.
Yes, I was shocked that more money would have been required for further investigation, however, the needs for the car were very important. Had I been contacted, I would have continued with this garage but instead, I've just wasted £100.