Southern Self Drive Van and Car Hire (Fareham)
Speedfields Retail Park, Newgate Ln, Fareham PO14 1TS, United Kingdom
4.5
106 reviews
8 comments
RRP8+6V Fareham, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–12
Sunday: 8–10
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–12
Sunday: 8–10
Online booking process is pants. You go to book and it asks you to call, so it's totally pointless. When you do call, often the phone rings out or they pick up and say they are too busy. Unsurprising given the website pushes all traffic through to the phone and not the fault of staff.
I've hired twice in the last 2 months. On both occasions the collection process has been slow. It takes at least 20-30 mins from sitting down with a staff member to driving away. On my last visit, I had booked a car for 09:30 and arrived at 09:20. There were 3 people in front of me and I didn't leave until 10:45 as there was only one staff member working. Again, not that staff members fault, but very inconvenient for me.
I had a business meeting at 11:30 an hour and a half away and was very late. This was therefore totally no good. A shame, because staff are good and they are one of the better situated and priced hire companies in Fareham.
Staff there are really helpful, understanding and friendly.
I have used SSD 5 times in the past few years...and have always had a good experience.
Thank you