/England/Car rental agency

VIPCars.com

20-22 Wenlock Rd, London N1 7GU, United Kingdom

VIPCars.com
Car rental agency
4.6
2 reviews
8 comments
Orientation directions
GWJ4+7G London, United Kingdom
+44 20 8196 9510
vipcars.com
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Eden Turin
Eden Turin275 days ago
Never heard of this company before booking, and I really don't usually write reviews for anything, but wow.

Everything has been so smooth despite the fact that I have had to change my rental dates multiple times now because of flight changes. The customer service is nothing short of amazing. All my wishes were granted at an extremely swift pace and I highly recommend their services.

Amanda, who had helped me with my problems was especially good, I wish everyone was like her.
Lennon Garcia
Lennon Garcia275 days ago
Had some flight cancellations and had to change the pickup date on my reservation. Alena from customer service was able to manage my booking easily and I was able to get a lower rate than originally booked. Quick and easy accommodation from Alena! Great customer service!
Maria Nordwind
Maria Nordwind1 year ago
Happy to write review, I was worried what is this company as never heard of them before. Easy to book, good prices. At the end i had to cancel the car as on the day of my flight my little one was running very high temperature. Cancelation took 5 min with little cost associated with it. Very fast and efficient service. Thank you Alena.
Александр Твен
Александр Твен1 year ago
The service was very good and reliable. There was an issue with Hertz (I was supposed to get a car from them, but they let me down) which was promptly resolved by VIPCars agent Paul Wilson. Special thanks to him - found me another provider very quickly and saved my day and possibly the whole trip.

The company is trustworthy and is capable of resolving issues quickly which is of a very high importance to me. Many thanks and good luck with business 💪🏼
John LeConche
John LeConche1 year ago
Was very skeptical at first because the pricing was so low compared to others. But I will surely use them again! The process was super easy and allow cancellation up to the day before. It is nice so you can lock in a deal that you see. Booking was a breeze and the car rental companies that I got the car through had no problems pulling up my reservation.
Peggy Marino
Peggy Marino1 year ago
I have used VIP cars a number of times. I have always had a great experience with them. Today I had to call to change my reservation to an earlier pickup date and I spoke with Cyrus. He was wonderful. He was so helpful and very nice. He helped me get a new reservation with a better type of vehicle and a great price (Not much more than the prior reservation even though I added a day.) I will be sure to think of VIP cars first whenever I need a rental car.
Denisa Špirková
Denisa Špirková2 years ago
They were very nice and helpful at the rental company in Réunion. We solved everything quickly. The car was great and reliable. We were very satisfied and enjoyed our vacation. We will of course be happy to return to this company next time, wherever we are in the world. Thank you SIXT and VIP Cars for your services.
Marcus Holford
Marcus Holford2 years ago
This is a different review. I had to cancel a long awaited trip to Brisbane due to my daughter being very poorly and hospitalised. VIP Cars provided me with a full refund with no fuss or bother and took care of the damage waiver refund too. Amazingly compassionate service. I will absolutely be using their service when we re-book.
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