Enterprise Car & Van Hire - Bristol South

Needed to hire a car with only a 3 day timescale. Very good in that respect. Really nice car, very clean, all mod cons.

You do need to inspect car, take pictures inside and out while picking up, but that's common sense, which I didn't have (It being over 5 years since a rental).

We had no problems, anyway, after drop off but was anxious when I had it after saw something (Drove straight to home after pickup and only noticed marks the next day when getting in, nervousness of driving it must have been abaited and I was more aware).

Overall 4/5. An inspection is required, just for peace of mind. Nice car, very comfortable. Will use again.

charged us for a parking violation after the car was returned

Ford hired us a car from Enterprise while our car was being serviced, the car was not ready when we went to pick it up, it was not an automatic as requested. Enterprise wanted to swap the car after the first night as the car we had was already booked. and then after the car was collected they charged us for a parking violation. we proved the car was collected by sending video footage from our Ring doorbell with time and date stamped and enterprise have now stopped returning our emails. this was 4 weeks ago. I sent an email asking for a refund and they replied saying they can't speak to me as it was in my wife's name, i asked why they weren't returning her emails and i never heard back.
Terrible company!!

I book cars through my employer and they always have an excuse to not deliver one to my address. If I book it too late, it's too late, if I book it much in advance they don't have an available car/slot. Communication is very poor with customs. Sometimes I got a phone call on Thursday to cancel a booking for Saturday (car booked 1 week before).Last time I went to collect a car, only 1 member of staff working in office, we all waited long time and when it was my time I found out the car wasn't ready yet, so I had to cancel my booking.

No problems at all , great customer service , will use again. Thank you .

Brilliant! Can’t praise Charlie enough for his help over getting the right car sorted for me. A very helpful branch. Would definitely recommend and I’ll use them again.

No issues picking up van, wasn't aware of deposit even though paid extra for all insurance. When returning the van had to prove the van had damage prior to me picking it up, thankfully had pics with timestamp to show.

Don't get caught out by theses scammers.

Friendly and helpful staff, bit I was taken aback when they asked me if I felt comfortable driving the van I'd just booked. Was also surprised that it couldn't be returned after 17:00! Other than that I can't fault enterprise. The vehicles are always clean and easy to find

3 day van hire - staff were friendly and helpful, Darryl at the South Bristol branch in particular went above and beyond to look after us. Highly recommend