Autocare Centre

My husband has used this garage for a new tyre replacement, screen jets issue and a refurbishment of 4 diamond cut alloy wheels. The customer service alone has been really great. The reception team are so helpful. Overall the standard of work was excellent. Everything was competitively priced and completed on time. The fact we were able to borrow a courtesy car was of great help. All in all our repairs were completed by an excellent garage who obviously take great pride in the amount of customer service they provide. First class.

Our camper had power steering issues. These guys could not have been more helpful and welcoming they were fantastic. Had a look at our van ordered parts and had it fixed that afternoon. They were amazing and such friendly people, couldn't recommend or thank them enough ❤️

Incredibly rude, tried to charge me over 400 pounds to change a broken clutch pedal which I had quoted from another garage 1 miles down the road for 85 pounds. Literally barefaced thief. Charged me for a diagnostic, which told me my clutch was broken!!! Obviously it’s broken… I brought the car in to them because it’s broken. These people are horrific!!! I am reporting them to trading standards. They are very aggressive, backwards, and worst of all dangerous. Their lack of knowledge and aggressive attitude towards customers and repairing vehicles is scary. Please do not use this place, go anywhere else. Total cowboys with no knowledge of proper automotive engineering. It’s unbelievable that a place like this can be open to the public.

5 star service! Took my car to the main dealer and a separate garage- Autocare Centre were the only ones to solve the problem. So glad I’ve found this place - will not be going anywhere else

Great front office, prompt attention and top class communication on inspection fault diagnosis and repair costs. Would very much recommend this garage

*GREEDY AND NOT RECOMMENDED *After doing work that cost me well over my budget a few months ago I took my car back for MOT. I told them to be nice as I thought everything would have been sorted in the last works they did (£750) The MOT failed on brakes and windscreen pump blocked on one side. They came back with £850 to fix and they included a thermostat that was nothing to do with MOT. Car was fine on the thermostat issue. Anyway I found another garage to do the work for £300 but when I went to get my car I had to pay £189 for the MOT clearing blocked windscreen pump and looking at break to get quote. Would not give me my car until I paid. I then asked that if I bring back fixed the reMOT would be free but NOPE they wanted another £25. Got vehicle back and took to other garage (Ed’s Auto highly recommend) he noticed steering was strange. He did the work and another MOT and a small service for £400. I refused to hand over any more money to Auto Care and so did another MOT away from them. I had done a few journeys after all fixed and steering wasn’t self centralising and all over the place. Had to have AA rescue me from Cwmbrân as I felt too scared to drive car. Next day it improved but still felt like steering was all over the road and not safe. Took to Malvern Tyres only to find that my tracking was very seriously out and I mean you could even see it with you own eyes. My wheels looked crossed over on the front. So ended up having to pay yet more money to have fixed. The steering was perfectly fine before went into Auto Care and I have no idea how it could have been so out after they had my car. It frightened me and the safety of my grandson. So my recommendation for Auto Care is AVOID and especially if they mention they have to do own diagnostics as they will find stuff you didn’t know you needed and don’t need. GREEDY AND DISHONEST

Overpriced/ Greedy.
Quoted over a £1000 for repairs, we requested a breakdown of costs and their attitude changed as if we had become an inconvenience. I now understand why, 2 other mechanics quoted less than half that. All fixed now thankfully and saved ourselves over £600.

Answer to your query, my married name is Clarke. My car was at your garage on Monday 6th Feb.

Nothing but high praise for these guys. Came to them in December with a major problem on my old car. They were upfront, honest and did a thorough inspection job. Brought my new car to them for a full service. Great work, friendly and superb value. Extremely knowledgeable on all cars with all the latest kit and systems. For me, it's hard to find a quality garage you can rely on. I have finally found one! Keep up the great work guys.