The Car Wash Company Kingston Upon Thames (The Bentall Centre)

Am I the lucky one that always happy with their service? Why the score is so low.
I actually forgot where it was after first time happy car wash.
They are the one who detached our baby seats and clean the interior throughoutly with a reasonable price. You don’t need to wait, as there are plenty of places around for shopping and food.
Would be better if they can give a quick wipe /hoover over the baby car seats as well.
Glad that I found them back!

Worst car wash I have ever experienced. I only got a bronze wash but stupidly assumed that would be sufficient for them to clean the bird poop off my car. Especially as it is the bare minimum someone would expect from a car wash. Not only did they leave most of the bird poop on my car but my windscreen was smeared and to top it off they had chipped some of my paint. I wasn't expecting perfection but this was beyond sub par. Horrible service. Make sure you don't pay them until you've inspected their work. Or better yet don't go to them at all.

I popped into Kingston Saturday about 9:45. The guy I spoke to asked what service I wanted and I literally only wanted my car washed on the outside so asked for the basic BRONZE £9.99 option. I was told that he wasn’t doing that today and he only SILVER upwards and he only does the bronze service Monday to Thursday. Friday, Saturday and Sunday were busy days so he only does the more premium services.
He said I could have the SILVER for £20 instead of £21.99. I declined!!!
If he has been busy I might have understood why he would not want my money. But he was washing one car and only had one other waiting!!!

Will definitely never use this company even if I’m there midweek!!!

Greedy!!!!!!

I took the car on Friday for an inside and outside cleaning. they charged me 39£ when I found out they didn't clean it properly, basically it was bad and they also scratched/damaged the silver interior of the car. Very upset and frustrated. I would like to make a formal complaint to avoid it happens again

I popped in today on a quite Tuesday afternoon and wanted my car washed just on the outside. The guy said the price had gone up from £10 to £22. I was shocked and asked again if £22 is the price for washing just the outside. He confirmed that price of a car wash is now £22. I’ve been a regular customer for years but will never use this greedy company again.

Paid £25 for the outside of my car to be cleaned. I left with dried wax substance bumps all over my bonnet that has now damaged the paint work

The worst service I have ever used in my entire life! They charged me £55 for platinum car cleaning service! I took my car home and see it’s full of mess! Under the seats/between the seats/ boot/dashboard, nothing was cleaned. They only put some oil to make the chairs look shiny. I opened my boot to see that they didn’t even touch it. I could have paid £10 to my local service and get better results. I wouldn’t recommend this place to anyone and will never ever use them again! Waste of money and not reliable at all!!!!

The worst car wash i have ever received, should have checked reviews before using there services. Paid £40 for a £10 job, car is still filthy and was not cleaned inside correctly if not at all !

Upgraded to a better package as advised to be left with a service barely worth a £10, ive had £5 machine car washes better then these guys….Con men !!!

Please if you do use this service check your car before, hard as it is in a dark car park but double check and pay what you think its worth.