1 Great West Hand Car Wash ltd
1 Great West Rd, Hounslow TW5 9AN, United Kingdom
3.5
70 reviews
8 comments
FJG5+25 Hounslow, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: 8–18
The owner (a tall, slim, bald man) is extremely rude, shouted at me a young woman unprovoked after I asked if the car wash had finished as my alloys were still black and dirty. He told me 'what do I expected if I haven't washed my car for a year'. I have not heard of anyone being so rude, presumptuous and give such attitude when you're paying for a service. Well after the recent sand storm you expect a car to be dirty hence it needed a wash. You would think that was why you would attend a car wash to clean a dirty car not a clean one.
After insulting me he continued to rant loudly and pointed at another car to say his other customer comes every two weeks to clean his car. Like I'm suppose to be a regular customer to get a decent car wash service. I've been here before as it was local to my family and they've never cleaned the car well but used it as it was convenient. He wiped his finger on the alloy and wiped off the black grim then sprayed it and reluctantly cleaned it. He went on to complain about how I complained, ranted about how I wanted a free service and that he's not a slave?? He also told me never to bring my car back. If my car was too dirty for them to clean they should have told me and I would have happily have taken it elsewhere.
The attack was completely unprovoked, I didn't even complain, I had simply asked a question. They take about 5 minutes to jet hose your car and act like they spent an hour cleaning it. It's overpriced for an awful clean and disgusting service. Please avoid