MAVIS CARPET CLEANING
Cliff Rd, Hythe, CT21 5XW, United Kingdom
3.6
20 reviews
8 comments
34F3+HG Hythe, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 9–17
Always a professional finish with a friendly chat. I have 2 young children and a puppy so use on a regular basis .
Will always bend over backwards to meet my requirements and my carpets are always smelling fresh.
I stupidly put cream carpets down when we moved in before our children but they still look new thanks to Peter.
very reasonably priced too compared to other company’s Iv seen advertised.
We moved everything out of the rooms except a bed in two bedrooms and a small sofa in the lounge.
When he had gone we went to move one of the beds and noticed that half of the bedroom carpet hadn't been cleaned. We phoned the following day and spoke to the chap that had supposedly cleaned the carpets and his response was oh I thought I done it or I was busy concentrating on the door area etc etc.
He did not come across professional.
He said leave it with him because he needed to look at his diary and he said he would be back in touch.
Two days passed by and on both those days I tried calling to find out what was going on. He did not reply to my messages or calls.
My husband then phoned on another phone number and he answered, he said he had been trying to get in contact with me but he hadn't.
He said he could re schedule but when that day came and went he did not arrive. Two days later my husband sent a message to him asking where he was and his reply was.
I'm self isolating because of a client testing Positive for covid.
We are so annoyed at this response and how he dealt with our concerns and he didn't even offer a part refund. Not atall professional.