C & H Carpets & Flooring
Unit walrow industrial estate, 3 Evercreech Way, Highbridge TA9 4AR, United Kingdom
4.3
64 reviews
8 comments
628P+QJ Highbridge, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–14
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–14
Sunday: Close
With regard to C&H Carpets regrettably my feedback is very negative due to lack of telephone communication when promised. Then on a visit to the shop to ask why I had not been phoned, was faced with verbal aggression and given lame excuses about the number of other calls having to be made that day - Yes, like the personal one being made as I entered and waited in the shop!
After receiving a barrage of intimidating excuses, in silence, I walked out of the shop - never to return again.
I subsequently visited another carpet shop in the vicinity and, unlike the person in the C&H Carpets shop, was dealt with in a professional and respectful manner.
The proprietors of C&H Carpets shop need to be more respectful regarding communications with customers and also careful regarding the staff they employ - it has cost them a valuable sale and I surely won't be the last!
Today they have been working on our downstairs hallway fitting Karndean planks. We had a half plank boarder with diagonal infill. Looking at the floor closely we noticed that every plank had to be cut to maintain the pattern we have requested and they have made a beautiful job of it. We are extremely pleased with our floor and would like to thank C and H for their consistent professional workmanship on all of the flooring work they have undertaken for us over the years.
We strongly recommend C and H Carpets to everyone.
Thank you guys!