JB Carpets & Beds (Nelson)

These guys fitted our carpets and laminate They did an excellent job and worked late to make sure it was completed to a high standard. Would definitely recommend these guys. Good price too.

Had new carpet fitted on Tuesday as usual top class service when ordering delivered and fitted on time and a superb job. Thank you Jack and David the fitter. Oh yes special mention to Davids welsh speaking apprentice too

Picked a carpet for a reasonable price and eagerly awaited the carpet fitted to a freshly decorated bedroom. Had decorators in two weeks previously to perfectly decorate my son's bedroom. The fitter rang me earlier on the day of fitting to my delight saying he could do it much earlier than originally planned. All for the need schedule I couldn't wait to come home that evening and see a finished bedroom. What I got was a phone call off my daughter saying I need to come home as the carpet fitted had ruined the bedroom and my stairs. He had ripped all the new wallpaper on all four walls, scrapped paint off a fitted wardrobe and scrapped paint of the post at the top of the stairs. I rang JB carpets and then went there with photographs of the damage. They agreed that the damage was unacceptable however, they quickly threw the fitter under the bus and accepted no liability whatsoever for his work even though they hired him to do the work. Spoke to the fitter he offered to paint ripped wallpaper..... Which wasn't good enough. I said I would contact the decorators for a price of the repair. He quickly said if the repair is over the £40 " fitting costs" he would have to go through his insurance and this could take a very long time. So think on before you part with your hard earned money. To quote the fitter " I didn't go in their like a Bull in a China shop" No , you were worse.

I had to get a single mattress at short notice. The customer service was great and got a lovely quality mattress at a good price. Thank you.

We had our landing and stair carpet fitted today and it looks amazing! I can't recommend JB carpets enough. Darren was brilliant; suggesting carpets and what type would be good for a high traffic area. The fitter was great and made sure everything was top class! Thank you so much for a brilliant service.

Bought lovely carpets from JB carpets, Keith came to measure my house before Christmas and helped me choose a carpet, now had it fitted and couldn’t be happier. Top Service!

Fab service, friendly and very helpful. Highly recommend!

Good service, choice of carpets in price range, colours. Darren was very helpful and we came away very happy with our purchase. We've been a customer a number of times and have recommended J B Carpets to our family and friends.