Cats @ Ratcliffe Luxury Cat Hotel

My husband and I couldn't be happier with the service Andrea provided. Our 10 month old British Shorthair kitten Pablo stayed at Andrea's luxury cat hotel for two weeks and he really enjoyed himself! We were anxious about leaving him as he has never stayed away from home before but Andrea's professional and caring approach made us feel much happier about the situation. It was also hugely reassuring to have daily Facebook updates about Pablo's stay; Andrea posted some lovely pictures of him enjoying himself! The suites are all very clean, warm, spacious and full of toys for the cats to play with. Andrea also provided a drinking fountain and the specific brand of food that Pablo enjoys. Andrea was very flexible and she was more than happy to make alternative arrangements for us in taking Pablo home as we arrived back from our holiday a little earlier than expected. I would definitely recommend this service to all cat owners and we will be making arrangements for Pablo to stay again soon! Thank you so much Andrea!

Sent to me via email by a customer.
We just wanted to pass our thanks on to Andrea for the loving care she took of our cat during a recent four day stay.
Cats @ Ratcliffe is a very professionally run and spotlessly clean cattery. The facilities are also calm and relaxed - which is what we wanted for our nine month old cat who was being left for the first time.
Its obvious Andrea is very fond of cats, and she went out of her way to spend time with our cat, to reassure her and make her feel at home.
Andrea is also very accommodating - our plane was delayed by a couple of hours, but we were still able to get back later in the evening and collect our cat with no stress, or fuss.
Cats @ Ratcliffe is highly recommended and we plan to use them again, just as soon as we can book another holiday. 12/02/2016 J.A.

Cats at Ratcliffe is an excellent choice for boarding a much beloved cat. Our cat has now stayed with Andrea 3 times and I can safely say that when we are away we don’t have to worry about her as we know she is safe, happy and loved. We love seeing the photos of the guests on the facebook page - even when our own cat isn’t boarding! But when she is, it means so much seeing her every day safe and content and well looked after. Andrea makes it so easy, providing your cat’s own food for them, and treats. They have lots of toys to play with to keep them entertained, the only thing you need to remember is to book your cat in early enough as places are so much in demand! Thanks Andrea, Mittens is looking forward to her next visit with you. Shelley Prout x

Our boys Skitz & Diesel have just returned home from their 2 week stay here with Andrea. What can we say, absolutely fantastic! We were very nervous leaving them as they have never stopped away before, the daily pictures were great and made us feel at ease seeing how they were doing. They were extremely well cared for and pampered. Andrea was so good with them catering for all their needs and plenty of cuddles and brushing. We would like to say a huge thank you. The boys will definitely be returning when we next go away without any hesitation and would recommend this lovely place to anyone who wants total peace of mind for their cats. Thanks again Andrea superb.

Lottie was so happy with Andrea looking after her.
When we booked a last minute break she went to another cattery and was obviously not as happy as being at Cats@Ratcliffe as she would not have anything to do with us.
My daughter collected her yesterday and Lottie breezed in to the house like she had been outside for 5 minutes. So loving and happy to see us.
The photos of her kept us going and we clock watched for the time we knew they would be there.
There is no better place to leave my baby.

Our little man went to stay with Andrea at her cat hotel this week and he’s had the best time. So well looked after and seemed so happy and content throughout! We absolutely loved the daily update pictures on Facebook! Thank you so much! Would definitely recommend 😻😸

The best Cats place, relax and holiday time. Safety place, great experience and very, very friendly expert. From 3-5 years I am happy, my Family is happy because Cat is HAPPY! Best Wishes, Jessi.

Thank you again Andrea for the wonderful care and attention you have shown to our beloved cat Penny. We would never contemplate leaving Penny with anyone else. Andrea kept us updated with daily photos, which is so reassuring. Andrea’s love and kindness towards the cats is clear to see, and she has a calming, gentle nature. Penny is happy and glowing with health after her stay at Cats at Ratcliffe. I can’t recommend Andrea highly enough ❤️