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Unit 10, Talbot Green Shopping Park, Talbot Green, Pontyclun CF72 8LW, United Kingdom
3.9
63 reviews
8 comments
GJP9+Q4 Pontyclun, United Kingdom
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–19
Sunday: 10–16
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–19
Sunday: 10–16
I needed to return a smart watch that I purchased as a gift for Christmas as the face was marked. Upon arrival at the store the greeting was non existent. Advised the assistants (2 people sat chatting on their phones) of the issue and to say that she and he was rude would be too polite, she handed the item back and said we cant help you need to call them yourself. Advised that this was in store transactions. And still no we cant help and just handed it back. There was no customer care. We actually left saying dont worry we will go to Pontypridd tomorrow as they are always really helpful! Today's assistant most certainly did not want to either be in work or just did not want to provide us with any sort of service.
I will stick with the Pontypridd branch in future.
Definitely recommend a visit here.
I went to buy a cable then had to return staff were all polite and helpful.