Little Characters

My 2 year old granddaughter went for 5 weeks before her birthday. The manager told me that she was selfish and showing signs of Autism on her first day. She should have had words with mum in private, not talk to me. Little lady cried when mummy left so staff admitted they put her in a pushchair and turned her away from the other children. This is a restraining tactic which my daughter said she knew nothing about. Nursery then rang mummy and asked for little girl to get picked up as she was a disruption to other children. I got the impression that they didn't want to help this little girl. They could have used distraction techniques and try to interact with the child. Very disappointed especially as the nursery is part of the church and they weren't very Christian like.

Nothing but good things to say about Little Characters. The staff are great, my toddler walks in happily every morning looking forward to a day at nursery. They deal with every phase and stage really well with the kids.

My smalls have been coming to little characters for roughly six months now and I genuinely couldn’t have chosen a better nursery to be looking after them. I was extremely nervous moving my oldest due to the experience I’d had from a previous nursery and my littlest was still quite young when they started attending however was quickly put at ease with the exquisite care that is put into getting to know both of the children not just on a professional level but a personal level is amazing, they know their likes and dislikes, their preferences, where they are with their development and give me regular updates on how well they are doing with a particular task. The attention to detail, the love and genuine care, the down to earth and easy handover from staff during drop off/collections reassures me that I have definitely chosen the right nursery for our family. To Jo and her amazing team - Thank you, you’re all amazing!

Absolutely love this nursery my daughter has been going since she was 3 months now she is 18 month, adore all the staff ! Hope and joe always making sure my daughter is well taken care of ! It’s not just a nursery it’s family ! And I’m so thankful to have found them ! I was so worried to leaving my child at 3 months and I’m so happy I made the best decision having luna attend little characters, I couldn’t recommend a better nursery ! Love you all 💗