FEET Kid's Shoes

Great store with a fantastic range of shoes for young children. Service is a bit dependent on who you get (you have to book). Would get 5 stars if you could choose who your appointment is with when booking.

Great local business. Personalized and friendly service, your little one’s feet properly measured, great selection of shoes. Highly recommended.

Unfortunately terrible customer service. I went here as I had heard good things but even though we had an appointment we were really rushed and I didn't feel like we were given due attention. The only criterion for shoes that I asked for that "they need to last". It felt like the member of staff reached for the first available pair of shoes but I bought them, trusting their reputation. After 3 months, the fronts of the expensive trainers had completely disintegrated. It was difficult to get hold of the manager, who eventually, after quite a lot of chasing, responded to explain that the shoes had worn out by coming into contact with a hard surface (which in this case was walking). The manager wouldn't follow up with the brand for a refund on my behalf and offered nothing by way of compensation for poor customer service in his store. In future, I will buy direct from the brand so that in case of complaint, I can take the issue forward which is so disappointing as it would be great to be able to support a local business.

That day there was a nice girl who was very helpful finding the right size, it was a great advice and we are happy with these nice shoes.

Dropped in with my two toddlers. Lovely shop with a great range of styles and quality brands. My girls were very happy to sit and have their feet measured and chatted away happily as they tried on their gorgeous shoes. Really great service and genuine advice and guidance on the best choices for my little ones. We will definitely return for our summer sandals when the weather gets better :)
A post-lockdown shopping experience that will be hard to beat!

Went for a first fitting with my little one today and had the most amazing experience in store. Vanessa was very knowledgeable, patient and super friendly. My little one walked out with super stylish and comfortable pair of shoes. Will definitely return for further fittings!

Great service and all the items in the shop were beautiful. Very knowledgeable and friendly owners.

Great customer service in this shoe shop. We came here to purchase the kid's shoes and the guy there was very helpful in explaining things to us. Needless to say we walked out with a pair of shoes which fits our daughter perfectly.