Chesham Cottage Chinese Takeaway

Usually excellent service but we recently had a bad experience and was not happy with the response. We were given completely the wrong order & had to wait nearly 25min for the right food. The compromise being we lost one item as it would take too long to re-cook. So we expected our order with some money back too. Order arrived and we were told the money would be "taken off our next bill" - not at all happy. Eventually we had a phone call back to process a refund by card.

Only 4 star at this time as it was my first visit for a takeaway, I found it very clean welcoming and the Gentleman that served me was very polite friendly and engaged in conversation.

The food was outstanding, flavoursome and was plenty of it in large containers. The curry I had was delicious (not full of onion) but with much meat and veg with a great taste and aroma.

I only have one criticism but I am sure it was just a simple mistake, I ordered a Roast Pork Curry but when it come to dishing up it was a Beef Curry. Not a problem though as it was great.

Will definitely be using them again, I wont be complaining about the mistake as I enjoyed it so much, so overall much better than other local Chinese Takeaways in taste and amount, and time waiting.

I think giving them 5 stars will have to wait until a couple more visits and a seating in the delightful restaurant they have.

Great meal Chinese Cottage look forward to trying another dish, preferably a 'Roast Pork Curry' lol...

Coming back to this review.... After tonight Jan 14 2018. Had a problem with my order again as the same above, but this is not the second time, it is the 4th or 5th issue since writing this review.

Now adding to my review, I will never be using this establishment again and I will be informing all my family and friends that use you not to either.

After tonight you was rude and unprofessional, even after informing you my mother recently died who was one of your regular customers, you simply said 'Find a better restaurant'.

Disgusting rude and unapologetic. Even when I was leaving I replied to another comment you made, by saying that I had no problem with your food it is outstanding but your service and attitude is terrible.

Avoid this restaurant!!

Friendly service. Take away only. Prices are OK but food was pretty tasteless. Big portions though if quantity over taste is your thing. Sorry but that is how it was for us.

Fantastic food. First time going and we went on my partners birthday. It was heaving but we only waited 5 minutes (if that) for them to have a table ready for us and service was impeccable. The obvious manager/owner really rallied the team and there were lots of smiles even though it was clearly such a busy day! :)

Had such a lovely evening and the range of Chinese food on the menu was great; the service was amazing and they make you feel so welcome. Highly recommed and I'll definitely be going back!

The veggie food is fresh, crunchy and tasty. Great price too. Will definitely be back!

Pleasant people, long wait for food, which was frankly like someone went to China on holiday once and thought they'd open a takeaway when they got home. Price was reasonable and no upset tummies the next day. Won't be going again

The mixed starter was cold, very greasy and over deep fried. The ribs were really dry. Had a 1/4 duck that I think had been deep fried to reheat it and it was hard. Mains dishes were OK, but not as hot as usual. Disappointing delivery, usually much better.