Walk 2 Wok (Kingsbury)

Had ordered crispy chill beef. Recieved an unknown chicken dish. Called to ask why and was told "that is beef, our beef is white" three or four times she was completely adamant that what I had was the dish i had ordered. Horrible experience.

The food is okay but delivery times take way too long. For example in my last order the delivery took over an hour yet on Uber eats it was meant to take around 20-35 minutes. And the worse thing is that you can’t track the driver like you can when ordering from other restaurants. I don’t feel like it’s a nice customer experience not knowing whether or not your food is coming and if it would be hot or cold.

Ordered via just eat and it never arrived although it said it had in the app. Tried calling the restaurant and the line was busy for over half an hour. When I finally got to speak to someone they were rude and said we should wait because they're busy. Their poor excuse was that they have lots of orders and i just have to accept it. In other words they are happy to accept through just eat and take your money even if it means they can't fulfill the order on time or even at all. This is not the first time they have been late with an order but this time was absolutely ridiculous and their rudeness was enough to make me not order from here again. I suggest not ordering from this restaurant if you are hungry as you will most likely receive your food late if at all.

I would give -1 star if it was possible.
Ordered food from them, charged me nearly £20 / £4 for delivery and never got my food. At the time it was supposed to arrive they marked it delivered with the message on just eat "enjoy your food" pure fraud. Called them twice and both times they were assuring me that the food is on the way. Will never make the mistake again to order or eat their food.👎🏼👎🏼👎🏼

Order a pad Thai and spring rolls “Deliveroo” it’s was soaked by oil and missing ingredients also we founded a wire on one of the pad Thai! AVOID this place if you love your stomach . The food is completely disgusting and tasteless

I literally only gave them the 1 star as zero stars isn't available. The food took over 2 hours to arrive and was completely cold, I added 20 mins on the the estimated delivery time to give my son his insulin to make sure he could eat with in a certain amount of time as its dangerous otherwise, I started trying to contact the restaurant as I was getting worried for my son and they had taken it off the hook. Had to make him something quickly to be safe, when it finally arrived I had to chuck it in bin as wasn't brave enough to reheat it for the rest of family. Do not order from here.

The food quality is very poor. They put monosodium glutsmate in everything..even the thai red and green curry(amd pineapple?). The chicken pad thai which is usually my favourite...was awful...sweet and sour and 3 small bits of chicken. Waste if money and my gut health!

Heed the reviews about food never arriving! It genuinely doesn’t appear. And the restaurant also won’t answer the phone. Really not worth having the hassle of trying to get your money back