/England/Chinese takeaway

China Wok Chinese

122 St Mary St, Southampton SO14 1PG, United Kingdom

China Wok Chinese
Chinese takeaway
3.4
88 reviews
8 comments
Orientation directions
WJ43+79 Southampton, United Kingdom
+44 23 8023 8881
chinawoksouthampton.co.uk
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Monday: 17–23
Tuesday: 17–23
Wedneasday: 17–23
Thursday: 17–23
Friday: 17–23
Saturday: 17–23
Sunday: 17–23
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Hema Nullatemby
Hema Nullatemby
Very disappointed with the food! Not authentic as 2 years ago! It lost that china wok spark!
The food delivery was late as well and the chicken chow mein was cold.
The perking dumplings were not even cooked properly, and it tasted very stale. Not fresh at all.
The beef in black bean sauce was so slimy. Even the chicken had a funky smell and didn't taste great
Did not enjoy the food at all. Do not recommend at all.
Mark Evans
Mark Evans241 days ago
Delicious food, speedy service and great quality.

We hadn't ordered from this restaurant before, but the 15% off online orders offer enticed us, so having had a look at various restaurants we chose to order from China Wok.

The selection of dishes available was impressive and the pricing for them was competitive. We found it was cheaper than nearby other Chinese Takeaways and the offer was highly tempting.

We ordered a selection of dishes and our order came to approximately £20.00 which I was delighted with, and this included the delivery charge. What was even more amazing was that from ordering, to arrival of the order, we waited less than 30 minutes!

Great service and very quick, the delivery driver was friendly and smiled too. I must also add that we ordered chips and they were very hot and fresh, the best I have ever had from a Chinese Takeaway. Also, the chow mein dishes we ordered were of good portion size and lovely flavour.

Overall really impressed with this restaurant and I would recommend it to all. Friendly and fast service offering good value for money. As a customer for the first time, I can safely say I will order from you again.
Kelly Lang
Kelly Lang364 days ago
I had a one tray deal fried rice bbq sauce with pork the pork was nice the sauce didn't taste like ither bbq sauces I've tasted was more sweet, the egg fried rice didn't look or taste fried more like an uncle benz microwave rice. I also had mixed balls with sweet & sour sauce the prawn ones were nice also the chicken ones BUT the pork balls had some mushy stuff in them which all I can only describe it like mashed up pork stuffing ! They actually made me feel physically sick food turned up 20 minutes late the driver stood waiting for a tip ! If I'd ordered big I would have tipped unfortunately I only got 2 dishes I dealt I'll be ordering again I've had much better from nearer places
Neil Palmer
Neil Palmer364 days ago
Do not use. They make mistakes and when you ring up to try and get it corrected they take no responsibility and blame you. Becoming rude as well. We've now wasted money on food.
Sam Waddington
Sam Waddington1 year ago
Disgusting customer service
Never will I ever order from here again. The woman on the phone has no respect or customer service at all. I ordered through their website and was sent an order from the 17th December 2022. I phoned to ask for a correction but the woman was so rude and did NOT acknowledge that I paid by card for an incorrect order all I kept getting was how this was my fault although she could tell me what I had ordered even after agreeing that the order sent was from 17th December. She also tried to tell me that I hadn't paid for the order even though I showed the delivery driver my banking app transaction. The driver was in agreement that I could not have paid the exact amount for a different order from 2022. The woman at the Chinese kept saying she would get her driver to collect the food but I'd have to pay for the food I have touched. COMPLETE SCAM, STAY AWAY FROM THIS CHINESE. If I could them a 0 I would
Zoe Barwicz
Zoe Barwicz2 years ago
Terrible customer service. The woman on the phone was rude, she shouted at me multiple times, messed up the delivery then refused to compensate for the attitude, after an hour the driver arrived. I had to give back the food after been rudely spoken too, in front of the driver as well. I did not want to put the driver in that position however despite talking to me through his phone, she still continued shouting. Terrible company and hung up on me over and over. After I refused to pay for this horrible service, my sister then called wanting to speak to the manager and she shouted and once again, hung up. I’ve ordered from here before, they also messed up my last order however I did not act on it. This business should be shut down.
Steve Dennett
Steve Dennett2 years ago
I had used China Wok for years ordering the same dishes regularly however NO MORE, what I just experienced over the phone was beyond rude with the owner hanging up the phone and all because I tried to obtain an explanation for the unexpected price increase.

The price changed in the space of a week and only wanted to understand why?

I did place an order through the app because we have always enjoyed the food, the food arrived in good time, however and this is the important reason I will not order again...both myself and my partner have been unwell from the food delivered from this establishment.

This might be an isolated meal but I would advise to purchase with caution.
Martin Hayward
Martin Hayward2 years ago
Always good for collection, no problems, good curry and chips
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