Sings Kitchen

We have used this take-away for over twenty years: not because it is particularly good, but because it is conveniently local. No more. It came to a head in September when I drove home and found a dish incomplete (crispy duck had no pancakes, salad or sauce). They then mucked us about first promising (on the phone) the missing items and a refund; then when I arrived they just looked blank, but they would find the missing items. After I complained that I had been much inconvenienced they reluctantly offered £4. After waiting forever for them to organise some pancakes, salad and sauce, had £3 with great surliness thrust into my hand.

The problem is with this kind of event is that it reminds you of the (a few) times that they have got the order wrong before, and the (many many) times the food was less than average - too dry, or too greasy, or bland, or not correctly tasting. Not prepared to put up with it just because they are local. Have since found several chinese takeaways that actually deliver (Sings Kitchen don’t) and will be using them instead. In fact should have stopped using Sings long ago, especially after the poor 2/5 council hygiene rating in January 2014.

And yes, the food this evening was rubbish - boiled rice you could slice, bland curry, greasy chow main. But I could not face going back again to complain. And indeed will never be going back at all.

Omg the food was not good and the attitude from who ever answered phone basically was …. You bring it back we will see if it warrants refund

Always order lemon chicken but this time it was dry and had little sauce to go on it. Also this time, I decided to try "omelet with shrimp with vegetables" can't remember the name but it was nice. every time we Always get the 4 Peanut butter chicken things and this is always nice, but wish it was slight a bit more spicy can vary a lot the level of heet. Sorry about me forgetting the names of what we ordered.

Great experience. Vegan options. Slight problem with order and they replaced with no issue. Thank you.

Quick service.
Excellent quality.
Delicious dishes.
Generous portions.
Thank you.

Best house special chow mein in cheltenham by far

Their food is delicious every time, they are dedicated to ensuring you have the right food and are always very welcoming. We order from them every few weeks and have nothing bad to say. Cash payments only, but with Tesco across the road that is no problem.

Not only have the prices gone up, the portion size has shrunk considerably!!. Used to be able to share a chow mein between two people. Now it comes in the box you would get rice in, enough for one person now if that. Rubbish. Food tasted good though other than that.