Chopsticks

Arrived on time, food was very hot. And was the nicest Chinese ive had in a long time. Had Singapore noodles, kung po chicken, crispy beef and salt and pepper prawns. Portion sizes are very good. And liked that they are full and have veg in thats not sloppy. Defo found my Chinese takeaway in maidstone

The lady who took my order was very polite and efficient! But I was very disappointed in my order! I ordered the house special which stated was hot? It was bland in taste and the chicken tasted frozen prosessed!
It wasn’t worth what I paid for! Disappointed ☹️

It was My 60th birthday, we paid £230 worth of orders . Over 10 orders not delivered and paid for. When requested got put on h old for Over 30mins . Only to for the phone to hang up and number blocked 🚫 I ask all of you, how would you feel to treated so disrectful on a important occasion. Only to let those special friends in your life. They have paid in full for meals they did not receive. . I am truly appalled for the service . Let alone paying for goods not received.
I WILL NEVER EVER FORGET how appalling I was treated on what should have been a 60th birthday . Thank you for spoiling my special evening . You are a disgrace. Stay away ...

Terrible service, we ordered at 6:30, it’s now 8:51 and the food still hasn’t arrived. We called them and they kept ignoring our calls so we called from a different phone and they picked up so they were obviously just ignoring. Very unprofessional.

Very very disappointed with the food taste like arse dry as anything honestly the worst Chinese I’ve ever had 👎

Realised I've ordered to me or my friends for over a year now every month and some times before... this place is amazing and I've never reviewed it. Anything I put in notes like remove something for picky mates or super extra spicy is done for me. Sometimes just eat time is wrong but never by enough to complain. Amazing service, phone service (when order messed up) and delivery drivers.

Absolute shambles. After a long day and not wanting to cook due to personal circumstances, after 3 hours I was told by the staff that my order had been cancelled even though I hadnt cancelled. Staff totally blamed Just Eat but strange enough after I told her that this is her business and their reputation on the line, I get a text from Just Eat to say the restaurant cancelled. They dont care quite honestly. Stay away from this place if you want to eat food the same night you order it. Ridiculous.

The service is abysmal!
I would say you have a 50% chance of the food arriving on time, if it arrives at all! Utterly chaotic ordering system, no contact from Chopsticks, then an apology that they're "very busy". The last time it was clear they hadn't even processed the order. The food is fantastic though, but not worth the shoddy service. Get a grip Chopsticks.