Chifoo Chinese Take Away

I've been a chef for many years and travelled through asia and understand this type of cuisine.

This restaurants food is not good at all. I can promise you most of what they serve is out of a bottle or can. Very little fresh ingredients. They just put their prices up and they should actually drop the prices for the garbage they cook.

I can guarantee you the food is not fresh. I know yesterday's rice when I taste it. The positive comments are obviously from people who don't realise how dodge this place it.

On a lighter note. They are very friendly!! But I'd rather unfriendly and fresh tasty food.

In the picture try and spot the meat and veg in amongst the tinned chestnuts and bamboo shoots. The sauce was watered down out of a bottle also. Worst Kung Po I've ever tasted.

Family have used this Chinese for years, not really sure why as the service is often very poor.
Food is fair for a take away.
Awful service for instance order placed this evening and was told delivery would be 50 minutes to an hour, after 80 minutes called back to see where the delivery was and it was waiting on a driver (no apologies, just told they were busy), waited another 15 minutes and still nothing. Ended up cancelling the order as if the food had been waiting that ling to be delivered it wouldn't have been great. Sadly not the first time we've had this problem with a delivery either!

I had the misfortune of enjoying the dreadful customer service at chifoo on Friday evening. The young assistant was polite and did her best on what I understand to be her first night working without any training however the manager was plain rude. I had ordered and paid and was waiting patiently for my food when the manager appeared and asked the young assistant what a piece of paper on the counter was.when told it was my order she very abruptly asked the young lady if I had paid. She was told I had but this not being good enough demanded to know when I had paid despite being told I had just paid she then shouted across the shop " have you paid" no excuse me no hint of politeness. Despite me assuring her that I had paid she then shouted at me "when you pay" at this point the only thing that stopped me asking for my money back and leaving was the promise of noodles and crispy beef which when they arrived were acceptable otherwise it would have been one star.
If your going to deal with the public some manners would be a good idea.

We’ve been eating from here for absolutely years but even as a fully British person who isn’t well versed in any Asian cuisine, I can tell it’s very poor quality. It’s not authentic it’s just oily, un-fresh and poorly seasoned, if seasoned at all. Only thing I can taste from their food is salt and oil.

We love the owners of this shop very dearly but at lot of the time we’re left still craving Chinese food after we’ve eaten it, just tastes like a uni student with a bag of Tesco value rice and noodles fried it, added salt and labelled it Chinese. Miss the old days where they put freshly chopped up scallions (Green onion) in the egg fried rice, noodles weren’t dry but saturated in oil with clearly pre frozen veg. There’s just literally zero flavour to the food, it’s like they’ve given up on their own gorgeous cuisine. They’re amazing people but really need to delve deeper into seasoning, freshness and flavours.

My order:
Sweet and Sour Pork Balls
Vegetable Spring Rolls
Chicken Chow Mein
Singapore Fried Noodles

The positives:
Good service
Portion size
Price

The negatives:
Bland taste
There was bone in one of the pork balls
Sweet and sour sauce was watery tasting

I phoned through our choice of dishes. Each one was checked with the chef with helpful comments. The food arrived on time. Very tasty. Our Malaysian friend thought the sweet and sour prawns and vegetable curry were excellent. Recommended.

Quick service, great food, telephoned order through ready when said, piping hot and delicious. Another good meal this evening

Best Chinese in Sussex (yes I've done the research!) Every Saturday my grandmother and I order.
That being said, it's very hard to phone due to demand, please get a call queue system so we don't always get the engaged tone. :)