Panda Village (Barnet)
435 Oakleigh Rd N, London N20 0RU, United Kingdom
3.8
66 reviews
8 comments
JRFW+CH London, United Kingdom
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Monday: 15–23
Tuesday: 15–23
Wedneasday: 15–23
Thursday: 15–23
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
Tuesday: 15–23
Wedneasday: 15–23
Thursday: 15–23
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
Ordered pork ribs and they are actually some of the best I've tasted. Good portions and not unreasonably priced!
I rarely write reviews, but after being dealt with rudely I am writing this one.
There is no way to tell if something is gluten free from the website menu.
My wife can not eat gluten, so I phoned to check to see if a dish was gluten free.
I was told it contained gluten by a very polite lady - so far so good.
I asked her what dishes did not contain gluten - she asked a guy called Andy (the chef I believe).
He told her the only gluten free dishes available were boiled rice and steamed vegetables!
Despite having various other gluten free dishes available (which we know from a lifetime of being gluten free).
When I then asked the lady if the egg fried rice was gluten free - she checked with Andy and I was told it was gluten free!
Andy - is egg fried rice gluten free?
The answer is YES - so why not tell us that when we asked for gluten free dishes.
We should not have to deal with people's laziness to get a gluten free meal.
It should be marked on the menu - then you would not have people phoning to check and you would not have to deal with questions you can't be bothered to answer.
I would have not ordered anything based on what Andy said - it is either rudeness or laziness (we spent nearly £100 on this order).
I personally wanted to cancel the whole order.
But my wife wanted to feed the family and we had already spent some time deciding the other meat dishes for everyone.
As a vegetarian I ordered Tom Yum soup - which did not taste like the Tom Yum I know from Thailand and other English restaurants - it hardly had any taste at all and definitely did not taste like Tom Yum.
I also ordered a spicy Tofu dish.
The Tofu was not cooked at all and it had the consistancy of scrambled egg and tasted terrible. The spicy sauce itself was nice.
Andy - Tofu should be cooked a bit before being put into a liquid dish.
To be fair the meat dishes were good and delivery was fairly quick (about an hour and a half).
Andy - because of your laziness or rudeness I will never order from you again and will tell anyone I know not to order from you.
Well done - you have lost a good and regular customer with us.
Just from being lazy and rude.
Do not bother with this take away - there are plenty more to choose from.
Matthew