The Hot Wok Bonhill
11 Beechwood Dr, Bonhill, Alexandria G83 9LR, United Kingdom
2.2
35 reviews
8 comments
XCGV+MR Alexandria, United Kingdom
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Monday: 15–23
Tuesday: 15–23
Wedneasday: 15–23
Thursday: 15–23
Friday: 15–23
Saturday: 15–23
Sunday: 15–23
Tuesday: 15–23
Wedneasday: 15–23
Thursday: 15–23
Friday: 15–23
Saturday: 15–23
Sunday: 15–23
We refused and advised what they was doing was immoral. They informed us if we cancelled they would refund. I contacted just eat to complain and was told the restaurant would keep the money (nearly £30) as I cancelled too late and the restaurant needed to be paid. I'd explained what happened and reported it to PayPal as well. I've advised of they do not refund us then we will report it as theft. Avoid at all costs. Very dishonest but also not that bright as have phone log of when they called us, which they have now blocked me from calling so clearly know they have done wrong.
EDIT: after lots of to and frow with just eat they finally admitted the restaurant was in the wrong and had checked the call logs. Was finally refunded.