/Scotland/Chinese takeaway

The Hot Wok Bonhill

11 Beechwood Dr, Bonhill, Alexandria G83 9LR, United Kingdom

The Hot Wok Bonhill
Chinese takeaway
2.2
35 reviews
8 comments
Orientation directions
XCGV+MR Alexandria, United Kingdom
+44 1389 753747
hotwokbonhill.co.uk
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Monday: 15–23
Tuesday: 15–23
Wedneasday: 15–23
Thursday: 15–23
Friday: 15–23
Saturday: 15–23
Sunday: 15–23
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Samantha Mccowan
Samantha Mccowan
Not even worth a star in my opinion. Got a salt and pepper munchie box and wouldn't even feed myself let alone share it. Box was half empty 2 bits of chicken wings one chicken ball 2 ribs and a corner of the box with chips. (Also cold)Vegetables were also raw. Called and said I wasn't happy he said he made it himself and was full of everything. No refund and he was very rude. First and last time we order from hear. Absolute disgrace!!
Chris McCaughey
Chris McCaughey
Waited nearly 2 hours for a delivery. (£30 ish) When it eventually came the mixed starter was burnt. The chicken was in square cubes, chips were a bit of both burnt and under cooked. The rest was equally as bad. I would have thrown it out for the gulls but they would have thrown it back. I can’t stress how bad this was. Avoid this place like the plague , how it is still trading is beyond belief.
Kara ramsay
Kara ramsay121 days ago
I ordered pancake roll, 2 x chicken noodle soup and small portion of mussels. Avoid this place. The food was disgusting and not cheap. The pancake rolls were dripping with oil!!! And the inside was like dregs from leftovers. The soup must have had a teaspoon of liquid and the noodles over cooked and some kind of fake chicken. I didn’t dare taste the mussels of which there was 2! Please don’t eat here. I should add that I ordered through Uber and the owner called me to pay him another £2 on top of that!
Lisa Smith
Lisa Smith152 days ago
Absolutely disgusting food, disgusting prices and disgusting customer service, just eat do you really wanna be associated with this kinda place. I called to complain and was told it was my fault the food was disgusting. I think I should have got my £10 + order mone6 back. Disgusting in ever6 aspect of the word. Wish I’d read other reviews before I ordered
Scott Mc
Scott Mc213 days ago
I ordered from here many years ago and the driver couldn't find my address. Food arrived nearly three hours later and I ended up projectile vomiting the next day.
S M55
S M551 year ago
Noodles are nice chips were okay got them but needed to put them in the air fryer when they arrived. Curry sauce and salt and pepper chicken were poor sadly.
Linda Remic
Linda Remic2 years ago
Ordered via just eat and paid by card. Restaurant called, after some time telling us we need to pay £5 more for delivery as we were 7 miles away (we were not).
We refused and advised what they was doing was immoral. They informed us if we cancelled they would refund. I contacted just eat to complain and was told the restaurant would keep the money (nearly £30) as I cancelled too late and the restaurant needed to be paid. I'd explained what happened and reported it to PayPal as well. I've advised of they do not refund us then we will report it as theft. Avoid at all costs. Very dishonest but also not that bright as have phone log of when they called us, which they have now blocked me from calling so clearly know they have done wrong.

EDIT: after lots of to and frow with just eat they finally admitted the restaurant was in the wrong and had checked the call logs. Was finally refunded.
Morgan Stirling
Morgan Stirling2 years ago
Wish I could give lower than 1 star, ordered through uber eats for delivery, got a call roughly 10 minutes after I ordered from the restaurant to say they could not deliver as I was too far away (I was paying £4 for delivery and wasn't even a mile away) so they said they would cancel the order on their end which I angrily agreed with. Eventually got food someplace else, about an hour or 2 passed and I got a notification from uber eats saying to leave a review, at this moment I realised they had not cancelled the order and took payment as the money left my bank account, I promptly contacted uber support to get it refunded, but not happy that they're trying to blatantly steal money from people. NEVER ORDER FROM HERE
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