Chun Ho

Ordered food at 8pm still not here at 9:30 pm after calling twice.. turns out they lied about our food being ready. They were awaiting the delivery driver in one phone call and then said it was just being cooked in the next phone call. Refund requested and will not be ordering food from this place again. Absolute shambles!!

Appalling customer service, we ordered through just eat and ended up having to cancel our order and go elsewhere as almost three hours later our food hadn't arrived. Our original delivery time was an hour after ordering, five minutes after that had elapsed we received a text saying it would be another twenty minutes. Thirty five minutes later I called the restaurant and was told our food was just being cooked and would be sent out with the next available driver, another half hour later I contacted just eat who spoke to the restaurant and said it would be with us within 25 minutes. By this time we were absolutely starving and it was clear the restaurant were just plucking ramdom times out of thin air and our food probably wasn't even started yet, so having spent the entire evening waiting for Thai food we had to re-order Indian in the end. If they don't have the driver's they should cancel online orders rather than let customers wait around all evening for food that never arrives!

Been ordering from here for over 15 years! Their amazing! Best Chinese in Newport! And ive tried a few! Good value and very good portions.

Have lived opposite it since it first opened over 40 years ago and used to use it alot when it first opened as my nan loved it. Haven't bothered for about 30yrs now so for some strange reason I gave it a try tonight. So glad I did, food was lovely, staff really friendly and helpful and portions very generous! It certainly wont be another 30yrs before I go again!🙂

The food I got was absolutely disgusting!! My husband couldn't digest the special rice.
Please do not order from this people. Waste of money

Food was as excellent as it was when we lived in the Tom Toya house. Opposite the Waterloo restaurant. Thank you for delicious food and great delivery and service.

Been eating from this pill takeaway for over 40 years, since I was a kid, never would I ever eat Chinese food from anywhere else,the best in Newport by far end of

Lovely fresh food, and delivery was quick... Il definitely be ordering again.