Flare

Oh dear. If there were a zero stars option, this place would get it. The "owner" doesn't seem to be a people person when it comes to customer service. Hoping for a simple exchange for an item and went immediately on the defensive and downright rude and personal. No reasoning with this person despite best efforts to do so. Irrational, rude, abrasive. Apparently I need "...to spend more money on glasses". Remember that the customer is always right! Need to go back to retail school if she's going to speak to customers like that. Funny how it was done when no other customers were in the store! Avoid.

Rude

stars
Disgusting manager and staff. Never buy good there. They brake within a few hours after use. Manager wasn’t even sorry. And they even had a check to say I say rude! If I run my own store yes I would stay behind for a customer!

1st time visiting Flare. Was presented with a lovely selection of clothing and accessories. The shop assistant was happy, pleasant and a great help. Looking forward to returning.

I've visited this shop several times and each time I've bought some really nice clothing and I've had good customer service (which is not always the case with other shops on the High Street). I did a exchange today with a credit note without any problems. Their policy is to have a receipt and exchange within 14 days.

have always been welcomed by the lovely staff in Flare Boutique i find they give you an honest opinion unlike some other shops who just want the sale