Ted Baker

4-6 weeks for a refund is laughable

I was going to be in gatwick so I called and had a product put on hold, when I got there they had not put my product on hold and they didn’t have any others! Service is rubbish every time I go in there!

Nice shop

Sent faulty bag back, it takes up to 28 days for replacement, after 28 days I contact them, they said they would ring back in 10 minutes, alas they didn’t, after going above their head I got a response, because the bag was a sale item and cost £89 I could only chose another bag of that price or less, a bit difficult to find any leather bag at that price so they refused to replace a bag of similar size style etc as it was £107, we offered to pay the difference but they wouldn’t take payment over the phone so they did refund the money but very disappointed as they should have replaced it as a good Will gesture and I’m sure it will go down in price in their next sale !!
I will not be buying from a Ted Baker store at an airport again

Very friendly and helpful staff. A pleasure to shop there.

(Translated by Google) Clothing store inside London Gatwick airport. Some garments stand out for their elegance. Overall interesting.

(Original)
Negozio di abbigliamento all'interno dell'aeroporto di Londra Gatwick. Alcuni capi si distinguono per eleganza. Nell'insieme interessante.

I like their shirts. Also offered in the KDW.

This is a review of Gatwick North terminal Ted Baker. Snooty staff who tutt and eye roll at customers. I was going to buy a bag and some sunnies. Changed my mind. Can’t stand rudeness 👎🏻