Joules

Mumbles is finally getting back on the map. Really friendly & helpful staff at this branch of Joules

Love it!

As a trans lady I was made to feel welcome and I could browse without being pestered.

Thank you!?

I had telephone interview for Assistant Manager job at Mumbles on 31st August and was told that although the Manager was on holiday that week I would hear in 7-10 days time. 13 days later I phone store for any updates on my application, I was informed manager was in conference call; I gave my number etc and did not receive a reply. I waited until Friday, different excuse and my call wasn’t returned. Do I really want to work for a ‘ manager ‘ like this? Absolutely not, she’s unprofessional and rude . Have now put in an official complaint to Head Office.

I was completely utterly disappointed, Sunday I went to the shop to buy wellies. I had chosen a pair and asked for my size. To be told by the staff member, that she couldn’t leave the shop floor as the Manager was doing interviews upstairs. I really needed to buy them wellies there and then, that was my intention. I found it so unhelpful and couldn’t see why she couldn’t go in the stock room to get them. You lost my Custom straight away and earning. I guess you can refuse as Joules is a big company.