The Barge
Brayford Wharf N, Lincoln, LN1 1YW, United Kingdom
4.2
120 reviews
8 comments
6FH3+R3 Lincoln, UK
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Monday: Close
Tuesday: Close
Wedneasday: Close
Sunday: Close
Tuesday: Close
Wedneasday: Close
Sunday: Close
The food menu is very limited, and some members of staff are extremely rude.
the app was very temperamental and only worked a handful of times. Both nights we saw multiple people complain about the app however when we complained the staff told us there is no table service if the app does not work then there’s nothing they can do, yet others who had the same problem received direct table service.
Further more some friends and I went to the barge on both a Friday and Saturday and had completely different experiences. On the Friday we shared a pizza and it was nice covered in mozzarella and cooked to perfection, whereas on the Saturday we received a pizza with hardly any mozzarella. After explaining to a member of staff we had eaten there the previous day and the pizza was covered in mozzarella so we were dissatisfied with only the middle half of the pizza being covered in mozzarella i was shocked to here the reply. The staff member questioned the reasoning behind our disappointment stating they had handmade the pizza themselves so they knew exactly how much cheese was on the pizza and even after my explanation the staff member demanded I show them the pizza. Once I showed it to them to the staff member they claimed the cheese was under the meat, I physically had to break the pizza in half to show nothing more than tomato covered bread. There was no apology or discussion, instead a sarcastic remark was the reply saying they can make another pizza however it would take a further 15 minutes, which I said was not a problem.
Once the next pizza came out there was hardly any change at all the middle of the pizza being the only section which had mozzarella on it, the rest was just tomato covered bread just like before.
We were very disappointed in the way this was handled and the attitudes of the staff members involved. We would not recommend the barge as nice place to visit and will not be returning.