Caffè Nero

Great choice of coffees and food. Only gave 3 stars as tables were full of dirty cups, plates etc and food on floor. Also, didn't like having to walk through a book shop to get to it.

Terrible experience, staff making unpleasant comments, ordered iced frappe that’s what I got , too bitter to drink, went straight in the bin. Shame as not cheap!

Great coffee, location and friendly staff. Reasonable priced will definitely visit again.

Always dirty when i go in, staff always rude, like you are asking for too much for them to do their job! Got snapped at by a girl working there for asking for it togo instead of stay as had urgent phone call from hospital from relative. Very hard to get around as a wheelchair on pushchair user. Staff member actually got in the way of my relatives wheelchair and refused to move! Not returning. Get better coffee in nearby places like Sainsbury's cafe or mcdonalds in asda.

I had to use the disabled toilet.
TOILET SEAT what a joke.Wrong size seat fitted to toilet.
Hand dryer not working.
So used 3feet of toilet paper.
Coffee and cake o.k.
BUT not a good experience.
Won't go back.

One of the worst coffees I've had. Had a flat white that was sour and bitter with a long unpleasant finish. Given that the process is largely automated someone who knows what they're doing needs to set-up the grinder and temperature, pressures etc on the coffee machine. Agree with other comments about the cleanliness - trays weren't collected the whole time we were there.

Best coffee shop in Castle Point. Friendly staff and often busy. Some of the poor reviews on here are ridiculous. These guys work hard and are always cleaning.

A very nice man wirh a slightly foreign accent took my order & was most helpful. Food was great & mocha's delicious. Especially mine topped with cream. Highly recommended.