Caffè Nero

A very good coffee shop, a nice environment/atmosphere to have a relaxing cuppa and the staff are friendly and helpful.

I've only been in a couple of times so far, however I did notice that my table had been cleared, but not wiped down on both occasions - so don't know how typical that is.

Would rather stand and laugh at a disabled person struggling with to carry a tray then offer to help. Then not 2 seconds later come out from behind the counter anyway. Completely appalling behaviour from the two girls on today. Never been so embarrassed in my life. To the point of near tears and wanting to drink up as fast as I could and go.

Was completely astounded that this chain have the audacity to charge 20p extra for a Decaf Coffee, where all other coffee chains and outlets charge the same whether you have ordinary coffee or decaf coffee. Even after drinking it I wasnt impressed, Costa is far much better than this chain.
The shop itself wasnt bad, I have been in worse. Definitely would not go there again as/when I visit Thirsk. Would rather go without.

Very clean. Service from the two young servers was very clinical, no passion and not the hint of a smile. It was almost as if they didn’t want the customers to be there. The customer in front of me also commented about it.

Not a bad cup of coffee for a chain if you choose their Brazilian blend. The shop itself just looks a bit grubby and the person serving was a bit robotic but then maybe that's what working in a coffee shop like this eventually does to you.

Good coffee and Apricot croissants. Comfy seats.

Usual Neros. Good coffee pleasant staff.

Lovely shop to sit and relax. Good service and good coffee and the black forest cake was very nice.