Starbucks Coffee

Excellent service as usual!

Nice, quiet, clean and modern coffee house to enjoy a Starbuck drink when on the move, or even to meet of chat. Can facilitate online working or studying with a good wifi connection.

Pretty poor Starbucks. Staff were to busy arguing between themselves who could be bothered to serve us instead of actually doing it. More ice than coffee and doesn’t accept Amex like most other Starbucks now do

Didn't want to go due to companies anti Union stance & tax avoiding tossers but staff were nice.

Great service plenty of space. Wonderful view of light industrial buildings and petrol pumps.

Like any other Starbucks, this outlet is a typical one with all the trappings and standardised drinks and food. The seats were comfortable and the toilet was clean.

I ordered a latte, and the service was prompt and the drink, delicious.

We’ve been getting our coffee fix from this shop since the past three years but since the past few months the service has gone down tremendously. The coffee beans always taste burnt and the cheese toastie smells stale. It was a convenient joint to get coffee from before hitting the m55 but needless to say we’d be looking for an alternative now.

Customer Service great until we wanted to use the bathroom. We were travelling so stopped to use the toilet en route. The Service toilets next door (24hr) were out of order so we patiently waited as the staff member cleaned the loo. Once finished, the door was locked. I asked if "red" meant locked as I didn't want to intrude on another Customer. I was told it was locked to dry the floor. A couple of minutes later I attempted to ask the next sensible question of "how long will we need to wait?" and was greeted with a less friendly "what are you waiting around for?". I explained our reasons for waiting, and it was quite rudely explained why (I think, or I'd hope we all have patience around these things nowadays) the toilet was locked again. I told them I'd understood, but just wanted a timescale so we knew whether or not to continue driving and find another place or wait. We were allowed to then use the toilet without issue.

I think if someone is stood near a toilet after they've already purchased an order, it is pretty obvious what they're waiting for. I understand the need to usher people out quickly, but maybe a sign on the door whilst the waiting phase of cleaning is done would help staff and customers alike.