Costa Coffee

Amazing service with an incredible smile from a lady named Chloe, made an amazing Flat White that not only had incredible art, but the flavor rocked my world!! What a gem of an employee!

Pleasant enough, nice staff and a-bit of outside seating, double choc no funny looks.

I now know why I NEVER go into this one. Service was the worst ever. We were left standing waiting for 2 drinks for over 20mins, others after us were receiving their drinks. When I said I wanted a refund, we had to wait another 10mins because NO ONE working there knew how to give one. The woman serving had to video call her manager to ask how to do it. The long line of people alongside us were shaking their heads in frustration. Eventually we got a refund. It's safe to say I will NEVER give this branch business.

great service, all staff were really lovely and my coffee was delish, would definately recommend!

Went in to redeem my frappe voucher to day,,the staff were so helpful I was actually amazed the young lady that served me greeted me with a smile which is so unusual now days.
The shop was extremely busy but the tables were cleared and cleaned as soon as they became vacant.
Full marks to the manageress Fatima and her staff.
This is the only coffee shop I will be using from on
THANK YOU Costa team in Hoddesdon

Service is always great and all the staff are lovely. The coffees perfect every time I go in there and the shop is always looking very clean. Keep up the good work girls

If you've ever been to a Costa, that's about the full experience, if you've been to one, you've been to them all. With modern technology, it's a wonder someone hasn't devised a method of serving coffee more quickly. There are 4 of us who "coffee" ,by the time No. 4 has got theirs . No. 1 cup is cold. This is not confined to Costa. So if you're not in a hurry you'll be fine. There are coffee houses with better tasting coffee , and cheaper . Take your pick

Standard Costa, during lockdown the takeaway service was extremely slow. I had hoped that that now in store dining is allowed the service would improve.

Today the staff were friendly and met with a smile, it goes a long way. The service was quicker but still nothing to write home about.