Starbucks Coffee

Filthy! Absaloutly disgusting. Floors were covered in filth and spilled drinks. I almost slipped myself, and with a bad hip - could have been a real disaster! Staff need to be ontop of floors, sweeping and mopping but instead, they were content with chatting to some friends who were hanging out and messing around at the collection counter.
All of the high chairs, were caked in food and drink and goodness knows what. Clearly not been cleaned in a long long time. The chairs were just as bad.
There was so much out of stock too.
Staff just used their time to hang out with friends, messing around.
Paint all chipped too. It's I. Desperate need to a deep clean and touch up!
It was such a waste of money and time. Awful experience. Never returning

Everything pretty standard except the upkeep/ cleanliness. Pre lunch and the floor and tables were dirty. Also the toilet walls were filthy and the windows looked like they had never been cleaned. The dirtiest coffee shop I've been in. Shame as the staff were good.

The staff working was really nice but they could have used some help. It was busy and we waited a while only because there wasn’t enough staff working. Would have loved to see more coffee and merchandise on display to buy. Felt pretty limited. Also the store itself was a bit dirty looking- dirty floors etc. Coffee was great.

Starbucks was Starbucks as per usual. Friendly staff and good service. Starbucks was much quieter thanks to the dreich weather.

Ashley and Anastasia were lovely! Made me a nice coffee and gave me a red cup as a bonus :)

Lovely staff, always smiling whatever time it is, even at sunrise :D

Nice modern store in a good central location, it's nice they still have seating outside.

However if you order decaffeinated coffee, I would advise you to check when you pick up your coffee that you've got decaffeinated coffee, you are unable to tell when you first drink it but after 40 minutes when the caffeine kicks in it's not particularly nice if you're sensitive to caffeine

I highly recommend when you pick your coffee up you double check that it's decaffeinated before you walk away with it, this is quite a regular occurrence where you ask for decaf and that order does not get to the barista.

Also as Starbucks a partner with mobile eating companies there is usually a very large queue in the store as they giving priority to mobile orders and not people that walk into the store, personally this should be the other way round, if you're ordering your Starbucks from your bed because you can't be arsed to get out of it you probably need to reassess your life

The lad serving behind the counter was polite, however the lady with him interrupted my partner while she gave the order to him making her having to repeat. Been here a few times, has happened a couple of time. She seemed to be telling him what to do so maybe a manager but should not be interrupting. Today the place was empty and disheveled. They may of just had a rush but people were needing to clear other people's mess just to sit down. Place was well ventilated which is a good thing due to covid however was too cold to enjoy a chat, the door sticks open causing the cold room to get very cold. This was a Sunday around 4pm