Caffè Nero

Spacious café with a good selection of products in a nice location. However, the quality of food and coffee doesn't match up to Starbucks and other top cafés.

Being very hot I thought I’d go here quickly with the Mrs to get a drink to cool down as had a voucher.

We had the the Belgium chocolate and hazel nut and strawberry and white chocolate frappes.

I can honestly say these are both good but I do prefer the pistachio and caramel but there’s a shortage nationwide at them moment.

Place very tidy and staff friendly I recommend these drinks.

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Coffee great but very understaffed. 1 person trying to serve a queue. Lavatories could have done with a deep clean or redecorate.

Having been in a few Nero's and found them to be atmospheric and serve good coffee this one was a disappointment. It wasn't at all busy but there were uncleared tables, food crumbs on chairs and tables and a lot of dead flies on the window ledge where we were sitting. The flat white coffee tasted ok but was only just warm. I hope this was just an off day and not a sign of things to come.

I approached Cafe Nero as I hadan upset twin whom had run out milk. I usually dine in and I am regular costumer however this time I just required a little milk for my baby bottle to settle him.

The lady was who served me rudely said, we’ll how much do you want? I’m going to have to charge you. I said only 100ml. She then said that will be £1.20. I was disgusted and questioned that’s quiet a lot isn’t it? She didn’t look at me and said well it’s a small cup in a rude tone. Cafe Nero, please confirm Is a small cup 100ml? And for a crying baby’s no compassion? I hope I receive some compensation as it has put me off coming to the store , and I’m very upset

Being a barista myself, I can understand when cafecare busy especially when it is just three weeks away untill Christmas. However, Cafe Nero at the quays you need to learn to be more polite to your customers. The barista that served me literally snatched my panini out of my hand and I mean SNATCHED out of my hand and he bought it to my table he shoved it in front of me and said "there yoy are". The service is dead slow and there was a lot of tables that needed cleaning.

Visit on most Sundays' prior to going to the cinema. Relaxed atmosphere allows us to drink our coffee without being disturbed or feeling that we have to rush.

Very tasty coffee, friendly chatty staff who had a smile on their face and the vibe was relaxed and welcoming