Costa Coffee

Very dirty tables. After a customer leaves about 10 min later they clean it. They literally never clean the floor and I had to wipe the chair and the table as it was disgusting. Also, lots of customers have to throw other peoples drinks just to sit at a table. Why don't the staff do it?

Very busy this afternoon when visited. Was asked politely that I would be served - not a problem.

My order was taken, very polite staff member, lovely takeaway coffee.

Appreciate very busy, maybe everyone should be more understanding.

I like this Costa as it is in a Next branch on the first floor so you get a good view of the roads outside. Plenty of parking friendly and efficient staff.

Worse coffee I had ever, a waste of money as couldn't even drink it. Tasted like I was given leftovers of a coffee already made or as if they run water on an already used charge, really disgusting.

Coffee is fairly decent for a chain. I personally prefer a smaller, unique bistro.
Service is usually really good. I feel the price is quite high for such a large scale chain with such a monopoly and availability of scale.

Busy store due to its location.
Staff friendly and efficient despite the constant large queue! It is busy and pressured for them.
Drink made well (I'm particular!)
They do need someone constantly clearing tables and cleaning though rather than once in a while.

A good Costa but very very busy & lost my order...
Once sorted was very good

Was served by an exceptionally helpful and friendly assistant. Service was very quick. Comfortable place to watch life in the Grand Arcade while enjoying coffee and cake.