Costa Coffee

Every table was dirty and waiting to be cleared, had to clear a table myself. Found it very difficult to find a clean chair to sit on. The cleanest place was the toilet, but then the floor in there looks like it hasn't been cleaned in years.

Clean, quick service, friendly staff. I don't buy food in here as its expensive for what it is but there is a Greggs next door. Air con so nice and cool. Tables outside but are in the sun so when it's hot can be uncomfortable. Accessable toilets.

Christmas Has Peaked. That's the motto. Not much of a peak on the cream! And far from peak service! SHARLOTTE was rude and condescending and seemed to take pride in the poor quality of the drinks and food she slapped down. Ignored my order and just said "that's all I heard", with half of what I said missing. Coffee grains in the coffee. Rudest Costa in Kent, by far!

As per usual we go to Costa to get our coffee fix. Sunday 6 Nov 2022 @ 15:30. The Toblerone inspired latte was on the menu which comes with cream and sprinkles. We were told the cream was no longer available so I asked if that meant we would get a discount given that we weren't sold the drink as it should be made. We were told that wasn't an option.
So just a coffee with some syrup and a mini Toblerone for the full price despite missing ingredients!

Most appalling customer service from such a big brand.

Waited for my coffee about 25 min, queue wasn’t even that bad. Have ordered NOT too hot toffee latte but they clearly didn’t care about my request as my milk was BOILING hot, I have burnt my tongue. On top of it the place is pure mess, I have never seen dirtiest milk jugs in my life. They need a good cleaning from time to time, how horrible.

Went in for a refuel, cold out so hot chocolate won. Tried the chocolate orange version, tasted nothing like a chocolate orange. £3.60 wasted but was still hot I suppose.

Most of the seating was blocked off so had a choice of 1 table. Staff were friendly and talkative.

We went there on the 27th December and the waitress making the coffee was really rude.
Coffee wasn't great either.
I'll go to Greggs next time!

The coffee was weak, tasted like we had a shot between us.
We won't be getting our coffee from this branch again.