Costa Coffee

I took a mini soup pot from the fridge to the till to find out the price as the price ticket was missing. The staff came over and told me to go and see how much it costs back to the fridge. I said there is NO ticket price. To which she said "yes there is". She checked the price at till then muttered annoyed again "there is a price on the fridge". After such bad manners from staff i left without any orders.Train your staff more, Costa, it is poor business skills otherwise

Staff seem friendly but this place never seems to have enough stock! I’m not sure who’s responsible for overseeing the orders, but more often than not they’re out of one thing or another. One time they had no hot chocolate for best part of a week, another time they had no skimmed milk for 2-3 days (this happens a lot) - their excuse was that the delivery didn’t leave any?! Last week they ran out of decaf coffee and this week they ran out of Medium size take away cups. I’m actually thinking of putting a bet on at the local bookies as to what they won’t have next week.......

I usually love costa coffe but this particular branch inside the hospital has a horrible un compassionate manager. If i need a cup of ice the staff are usually soo helpful and kind they give me a nice full cup especially since ice helps soo much with nausea. The manager at this costa refused to give me a simple cup of ice. What a horrible man. Its frozen water for goodness sake.

Customer service was better than expected, not your average Costa. They also make good coffee. And this was in a hospital! Well done.

Disappointed as we were told that we would have to have take away cups as they were short staffed. However 2 people stood behind the counter not doing very much. Also tables not cleaned and lots of dirty cups around

I asked for My usual medium Latte
I got God knows what
Can't even smell the Coffee
I'm here at the Chase Farm Hospital for my sons Daily dressing change
Was excited to see Costa,as waiting is long weekend they are close so thought get one today

Yaaak just rewind my day
Wanted a coffee as the ✋ is long

The queue was really long. Service was horrendously slow. Staff don’t seem to know there own products.

Very discourteous serving lady called Loretta. Went to get coffee at costa but they did not have hot food at 7 30am on 14th september 2021. So went over to shop and they did not have hot food either. So at till to as for coffee and this lady askeded to wait. When she finally was attentive I ordered coffee and she said can you not get at Costa? Do not know why such people are employed. As it is the Hospital does not have a restaurant and then you get characters like this.