Costa Coffee - Kings Hill 2

Coffee and hot cross bun fine but environment really not. Dirty (tables) - mine has sugar welded to it- some furniture ripped. Plenty of staff, not busy- but they were unfortunately just chatting with a friend who’d popped in. At the end of my 40 min visit, the tables were cleared but not one was wiped.

Seems like Costa is underinvesting in staff and store maintenance following Covid. Shop seemed rather grubby and tired inside - worn chairs, dirty tables with no one clearing them and wifi wasn't working. Slow service and people were given takeaway cups even if sitting inside (not great for the environment!)

The place seemed understaffed and in need of quite a bit of TLC.

Horrendous. 11am tables dirty that was ones with out customs cups plates on them windows door hand marks all over them. Chair ripped dirty. I took photos but can load them here. Looking at reviews I am not only one said it dirty and Shabby. Why has nothing been done.I Will not be going again.

Dirty filthy place. Needs new staff and a complete refit.

There are 2 Costas in Kings Hill. This one is a former aircraft control tower for West Malling airfield.
On Sunday afternoons there is always a small queue- not many fresh pastries left.It is next to Little Waitrose so it is nice to stroll here for a coffee and then do some light food shopping.

I really wish there was another coffee shop in Kings Hill because then maybe Costa would put some effort in with this one. It always seems to be messy and the tables don't seem to get cleaned properly once the customers have left. Meaning that when you arrive you're getting a side of crumbs with your seat.

Ok not too bad, the coffee is never very nice in any Costa imo

Quick service and lots of seating available at lunchtime.