I've ordered by the app for collection.... waited for a while in store for girl to even realize there's an order to be made. Luckily I wasn't in a rush. She was very polite and apologetic.
Christopher Tilley354 days ago
Friendly staff decent coffee, ok cakes a little over priced for what you get.
Mehwish Ahsan1 year ago
Came with my 10 year old to have some mum n daughter time in town. A guy took Order, we paid and ask lady in 2’nd counter if we wait her or take a seat. We were advised to take a seat. We took a seat n after few mins this guy who took order came looking for us and put tary on table rudely and left saying he was calling us so many times. We didn’t hear anything, there wasn’t any bell or call System where customers know if their food is ready to collect. Very rude. Kind of spoiled our day
Rhania Akii-Bua1 year ago
Brilliant staff. Always friendly and attentive. Love going in there!
Chris kemp1 year ago
It wasn't very clean. Got served a paper cup although said I was sitting inside. Like Costa but will not be visiting again
Addison howe1 year ago
Miserable staff. I think they must charge more if you want them to smile or be polite. Dirty tables and chairs.
Sean Grieves2 years ago
Excellent service today and every visit. Always a happy and attentive service. Love this coffee shop and the staff make it what it is.
MICHAEL STOCKWELL2 years ago
Absolutely useless in this store I am a Costa member so I get rewards I had a pound offer the other day I told the lady I had the voucher to redeem a pound so instead she took my free drinks off me I always finding this store staff never listens to what you are I also asked for a white millionaire shortbread which was on Cheshire gave me the normal caramel one at double the price what I wanted not realising the mistake until it was too late to go back also I was standing in a queue and a bloke jump to the front of the queue when me and another lady confronted the staff she said he's deliveroo without being disrespectful the customers are paying your the delivery driver should have waited until the lady in front of me was served it's very poor customer services in this store I have no other problems with any of the Costa I go in
