Urban Kitchen Reigate

The coffee is about the best in town. The staff are polite and helpful. The customers are quite eccentric and beautiful. You can be sharing your table with a top barrister or actor. Everyone is friendly and you can relax outside watching the world pass by...it does get busy
Food is good serving both lunch and breakfast.

So I've waited a couple days to put this review up as I really had to format how I to describe my own and my best friend's gratitude for your customer service. My best friend had suffered a gal stone attack the night before and after surviving most of the day without food she and I (out of friendship hadn't eaten either) had hit a wall . We ran round looking for jacket potato's and were guided by your staff (very kindly might I add) to morrisons cafe which we recoiled from due to the 30 minute wait. Only to find ourselves an hour later back at your doorstep ordering a full fat lunch with much concern. However ALL of you not only helped make the meal almost entirely fat free but for the sake of me? Almost dairy free to! We devoured this food with much delight and hunger that even when we left we found ourselves circling back ready to get another bite! Your stores generosity really did make our day and beyond just serving us good food? You made us feel normal and included.

Please please please put sugar, salt and pepper for customers to help themselves. Its really frustrating someone else doing your sugar when you want a specific amount. I have gone in twice and asked for what I thought would be ok but with no vision of the sachets or teaspoons etc, both times the coffee hasn’t tasted as i wanted but to wait again for lid to be removed, add more etc, just frustrating. Appreciate you’ve done it to no doubt save on clearing/ refilling but that isn’t customer focused.

A bit slow when busy, and limited vegan options. Very tasty and good value for money.

Terrible management , only cares about the profit. This place used to be a pleasure to go and have my lunch in with the best bagel maker in Surrey but since she has gone i will not be returning

Slow when busy but SO WORTH THE WAIT. The bagels and the wraps especially are DELICIOUS. I have one a week and look forward to it every week. They are so good. My fave is the crispy chicken wrap or the Miley bagel!

Just popped in for my first UK Wrapp and coffee having been told great things by colleagues.
The Ven (spicy Chicken Wrap) and a Cappuccino. The most delicious wrap I have had in a long time, Generous fillings, Toasted perfectly, Wrapped and presented well. Great tasting well made coffee and all served by very polite staff.
Needless to say.... ill be back.

Had a Doctors Order fresh juice and decaff coffee which were both very good. Only give reward stamps for hot drinks purchased which seems a bit mean.