/England/Coffee shop

Costa Coffee

Unit 18-18a, Arc Shopping Centre, 17 Auction St, Bury Saint Edmunds IP33 3FA, United Kingdom

Costa Coffee
Coffee shop
4.1
546 reviews
8 comments
Orientation directions
6PW6+93 Bury Saint Edmunds, United Kingdom
+44 333 003 5883
costa.co.uk
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: 9–17
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Koral Rachel Gregory
Koral Rachel Gregory222 days ago
Friendly staff, always plenty of sweet treats to choose from. Child friendly, nice bright space
PSOC69
PSOC69283 days ago
The worst experience we've ever had at a Costa, and we've been to a few. All she kept saying to customers was, "we're closing in 20 minutes so you can't have this, and you can't have that" I thought you were there to give the customer what they'd like. Imagine going into a pub and being told, you can't have a pint of that, I've already cleaned the pipes out, or you can't have a G & T, I've put away the lemon. I suggest Costa sort it out so the staff have time, or are paid to clean up, after closing, I mean, 4pm isn't exactly late, is it?, but we all have a choice, so perhaps we'll make a better one, next time. 🤓
Sarah Marsden
Sarah Marsden283 days ago
Good coffee, pretty fast service. Lots of tables and space. Modern interior. Good selection of cakes and snacks.
Stuart Bulbeck
Stuart Bulbeck344 days ago
It's Costa, new Maple Hazelnut sounded lush.. but they were out of hazelnut so just a maple!.. cheese and ham toasties are still cracking though.
Adam Gillett
Adam Gillett1 year ago
My wife and I visited for some coffee and food. There seemed to be a very limited selection of food that was dairy free, also no dairy free cream which other chains seemed to have grasped pretty easily.

Many tables were littered with cups and rubbish, it would be nice if there was a lay-down area for customers to put their things when they're done. It's not too a big ask, nice people do that for each other. As it is we had to move mess from the table we wanted to a different table.

Some of the furniture is looking tired and stained, being right near the window in a bright location it's quite disgusting to see.

Our barista was polite, patient and very helpful with the dairy-free requirements.
Tony Powles
Tony Powles2 years ago
Coffee machine wasnt working properly. So note on door and from staff only takeaway food and drink? Plenty of staff available so why food cound not be eaten in store on a cold day..? Staff gave me a death stare when i did sit down for a moment. 😁
Heidi Jones
Heidi Jones2 years ago
We used to come here a lot but recently this store has gone downhill- we visited today and the store was dirty and the coffee poor quality. Staff in another branch told us how the ingredients and processes Costa use have gone downhill recently in order to maximise profit, under new ownership, and it shows. The taste of the coffee wasn't very good and most of the staff aren't wearing masks either, something which you would expect when preparing food and drink. We are going to switch coffee chains as we have had too many poor coffees recently... bye bye Costa :-(
Thomas Morelli
Thomas Morelli2 years ago
The coffee was about as good as you’d expect, but the problem was that my mug doesn’t seem to have been properly cleaned before it was given to me (see photo of the side of the mug).
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