Costa Coffee

For some people shopping is a wonderous adventure. They are happy to meander the aisles of Tesco in search of tasty food and drink. For those mere mortals, to whom the cacophony of retail is an anathema the fact that there is a branch of Costa in this store is like the oasis to the parched man.

The seating area has just been refurbished and is not badly done for a cafe that is intrinsically a mezzanine platform at the back of the super-market. The glass balcony does afford quality views of the zombie masses below.

I go first thing in the morning and consume strong coffee. There are a gaggle of us who grunt and nod at around 7-30 or so. Unbridled joy is kept to a minimum although I understand that by 9 or so there is a steady stream of mums and toddlers.

Staff are fab and always have a good sense of rapport. It is a shame that you can't just buy and drink at the counter.

Coffee is basically Costa-fare but they do it well here and for an instore branch (not a franchise) it has the feels of a proper coffee shop rather than the impersonality of a drive-thru.

Would recommend highly. Great staff, decent prices and hot coffee.

Talk about waiting a lifetime. no urgency and only 2 people serving with a que of 12 people. Come on guys I don't normally have this issue in other costs. I have wrote this and not even moved one step forward!

While the food and drinks are lovely, whoever management is here thinks it’s acceptable to leave one barista on her own in a full caffe with no ability to be able to leave to go on her break as it means she would have to close the cafe

Used drive thru, quick service

Love their drinks just a shame they're so expensive

Costa has been going downhill since it reopened post-pandemic. Cakes have mostly disappeared - just muffins and tray bakes left, and they're smaller than they used to be. On my last visit to the one in Tesco, tea and Americano coffee were unavailable because the boiler had broken. This just isn't acceptable. I feel sorry for the staff, who are unfailingly polite and capable, but if you can't get coffee in a coffee shop, what's the point?

Terrible service Sunday 20/11/22
Long waiting time 30 plus minutes before obtaining drinks.
3 staff members, one cleaning tables other two members serving drinks food and click and collect .
Oh must mention the female who top up a chocolate milk shake for herself and decided to drink it to the mismay of waiting customers 🙄🙄🙄🙄🙄🙄 Never again 😒

I simply couldn't find the coffee shop. It is supposed to be located in tesco extra, but you don't see it from outside.