Costa Coffee

We went for couple of drinks app wasn't work and stressful week. We were greeted by lovely lady and her colleagues, very quick waited for less than a minute and away we go with our Christmas drink, mine even came with a the purple sweet went down a treat. As we left she gave us a gift and said "here's an early Christmas present". We were very surprised as we don't normally get such good service from shops but she put the spirit in Xmas. Thank you guys! 🎄🎉🎄

Bought a bacon lettuce and tomato sandwich and a mint frappe and received food poisoning and an uncountable amount of vomitting episodes. I know for a fact it isn't due to any allergies as I've had the same many times from different restaurants and even some Costas.

I went to shepton Costa yesterday and I may as well asked for a glass of milk, could barely taste the coffee what a waste of money.

Poor customer service, one colleague just attending to her family on a table, swearing etc. My partner and I wanted a chocolate Frap and I wanted a hazelnut coffee - neither where available. So got another Frap which was basically warm milk. Watched my food get thrown onto the counter then put into a plate. We asked for literally one sauce and they forgot that also. If it was busy I would be a bit more understanding. Won’t be coming back to this costa that’s for sure! Just awful, almost £20 for 2 sandwiches and 2 drinks.

Great coffee lovely toasted sandwiches good service

Bacon, Brie and cranberry panini: I’ve got more fillings than this sandwich. Shame I can’t post a pic of its contents.

Really enjoy the atmosphere. Staff are friendly but unobtrusive. You are allowed to enjoy your time without being rushed. Staff are knowledgeable about coffee making and work as efficiently as they can. There can be queues because it is a popular place to visit.

Been before and was easy but didn't wait this time due to long queue and no free tables