Costa Coffee

Always amazingly stuffy sweaty and dirty.

It’s a pretty average franchised Costa coffee shop. Always a bit hit and miss on service, cleanliness and atmosphere. The plus points are that it’s open later on Sunday than the other shops (to 6 I think).

Coffee is ok but not great.
Food is sandwiches and toasted sandwiches
Cake and coffee are what they are about really.

Decor is standard Costa coffee style, so plenty of browns, greys and black but they do have big windows so not too dim.

Staff were helpful and chatty, the shop was clean and tidy, very warm which was lovely in this cold weather. Black Forest hot chocolate was delicious!

Always friendly staff and always busy. When visiting today there was a long queue and only one member of staff working. Young girl was rushing around like crazy trying to prepare orders for delivery drivers to take whilst also apologising to customers for the wait. We still had friendly service and great coffee. 5 Star :)

Pleace is right in town center, it has one view on a side street and another one on main street of the city centre
Coffe options are various and you can add cream and syrups on any of them
Price is good too
Friendly Staff ⭐⭐⭐⭐⭐

A very rude person called Josh. I asked why I paid £4 for a mocha while it says £3.5 on the board. He raised his voice and tried to patronise me. I wouldn't take it. Very rude unprofessional person. The problem he evenl called himself the store manager!!
I was reflecting on that and wondered if it was due to my race and colour? Maybe!

Lovely Costa, solid coffee, good service!! We are regulars there!!

Only down side atm is that it is limited in seating space due to other coffee shop being closed

3 staff members serving & making drinks who didn't seem to be well trained, making a lot of mistakes on people's orders whilst I was waiting, and even seemed to not fully know their menu items. Drinks were not great either. Please spend more time training your staff to a better level of proficiency