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Starbucks Coffee

Unit 4, Tyglass Centre, Parc Ty Glas, Llanishen, Cardiff CF14 5DY, United Kingdom

Starbucks Coffee
Coffee shop
3.7
333 reviews
8 comments
Orientation directions
GRG4+FP Cardiff, United Kingdom
+44 29 2075 5395
starbucks.co.uk
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Monday: 6–21
Tuesday: 6–21
Wedneasday: 6–21
Thursday: 6–21
Friday: 6–21
Saturday: 7–20
Sunday: 7–19
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Dayo 82
Dayo 82311 days ago
Probably the worst service I’ve ever had. Ever. The staff member behind the till actually rolled her eyes at me when I walked in. What?! Then the girl who handed me my Frappuccinos declared (to her colleague) “I’m so happy I’m leaving so I don’t have to make any more fraps!” Way to make a customer feel special. Avoid this place and go to Green Door bakery down the road.
James
James341 days ago
As other reviews really poor Starbucks. Really filthy floor and nearly every table has used mugs, food etc etc, 4 staff and not one clearing tables. Even the coffee machine isn't working!!!!! Last time visiting this Starbucks!
Scott smith
Scott smith341 days ago
Visited at 3.45 PM today and had poor service , very slow and generally almost rude. The flat white was awful, just far too strong with bits in the not bottom o the cup.

They had no sugar available and apparently totally run out.

The tables and floor were dirty and both toilets dirty and no hand soap.

This is the worst Starbucks I have ever visited. This is normally a good one but today surpassed itself making it the worst ever used.

Very sad for the area as not much else other than a cafe in Morrisons or McDonalds down the road where I will go in future.

The Manager was walking around with aI assume a new hire and barged past customers waiting for their drinks.

Starbuck's should look at the location !!!
Guitar now
Guitar now341 days ago
Just had to wait nearly 20 minutes for one cup of coffee for the second day in a row. Huge queue all the way to the front door. Not enough staff and an epicentre for mother's and their screaming kids.
Sally Rees
Sally Rees1 year ago
Cafe area, food and service was all great, however I was really shocked when I used the toilets. Starbucks really needs a refurb on their toilets and also they need to be cleaned, nothing worse then eating at a place that doesn't care about the customer toilets 😔
Roger Moore
Roger Moore1 year ago
Toilets filthy, no soap, rubbish everywhere, bin overflowing, only 2 staff in who to be fair were trying their hardest - but they had no chance. 5pm so busy, long queue 10 minute wait to be served. Shocking experience. Will drive 10 minutes further next time for a better experience. Does anybody from Starbucks read these??? I should have read the other reviews before coming!
Steve Marsh
Steve Marsh2 years ago
Sorry but this particular place was very unwelcoming. I felt sorry the two staff trying to serve the queue of customers. The place was untidy and the toilets were dirty. The hand washing facilities were minimal. Poor coffee in a basic mug. Might have been better on a building site.
Charlotte Beechey
Charlotte Beechey2 years ago
I go here nearly every day and the staff are always polite, kind and helpful. They always go above and beyond within their customer service - I'd love to name members of staff but each one of the team has always been fantastic! Thanks guys
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