Costa Coffee

Thought we would give this a try whilst shopping locally. Its a brand new build and a new Costa with a drive through. We decided to sit in and have coffee. The shop was quiet inside although there was a steady stream of cars through the drive through. The food and drink was fine, typical Costa as you would expect. I was however quite surprised how messy the place was. Tables had not been cleared or wiped down and the floor looked like it needed a good sweep - see the photos. There were three members of staff serving. Either one of them needed to find the time to service the seating area or more staff were needed on duty. At one point my wife and I were the only people in the shop so it wasn't busy.
There was no 4G reception inside on EE (full service outside the building). In fact all I got was "no service" on my phone. I am finding this is typical of most Costas I visit now. It must be something about the way their new buildings are designed. Unlike other branches, there was also no wifi. Quite an important consideration if you want to go in with a laptop and do some work.
Overall 5/5 for food and drink but 1/5 for the cleanliness and lack of any connectivity in the building so 3/5 overall.

Had to wait so long for my toastie, which was left on the side after being cooked. I asked if it was ready, given it. Asked if it was still hot? It wasn't!asked if I wanted another, there is a reason why you do take out. Left toastie with staff, no refund offered!......
The shop incidentally was not busy, nor drive through. I use costa every day. May reevaluate situation.

A bit out-of-the-way, but a fairly standard mid-sized Costa on a retail park. What you might want to know is that unusually this one has neither wi-fi nor phone signal inside. Decent coffee though, and friendly staff.

Very friendly staff, thoroughly enjoyed my usual hot chocolate, very tasty, not too chocolaty, best I've ever had and tried a lemon muffin, beautiful, light, fluffy and delicious xx thank u Costa x

Tables full of the last customers crockery and rubbish. Had to wait 20 minutes to be served. Had to go back for my coffee, which I didn't realise wasn't on my tray, because I ordered more than one, and return for milk for my tea

Nice location and atmosphere but the staff need to be careful about the orders. My latte was cold when it reached the table and had to take it back to the counter to sort it out.

Sausages were cold in the bap, realised later they were vegan 🤢 please label your food so that people with poor eye sight can tell the difference between meat or vegan,,(perhaps colour code) otherwise all good,,, especially the staff who were very happy and efficient

This is the second Thursday morning in a row that the cafe side has been closed. Today no drive thru either. Met another person in the car park who said this is now a regular occurrence. When we have been there, staff are friendly, but it's clear that they are understaffed and it's very hit and miss. There's no WiFi and hasn't been forever, so you can't access the app. There isn't any mobile signal either, so not a location for working. Not sure how this Costas will stay trading, if they're not open especially when it's advertised that they are.