Caffè Nero

Not sure if the cleaner has been sacked, long term sick or with the amount of cobwebs and dust getting ready for Halloween. The place was very dirty along with the cups. Paid for our drinks sat down got up and left didn't touch the drinks.

Toilets and the sitting area seemed to be kept clean and the barista's were very friendly.

Hot chocolate was stunning and dare I say favoured over my own Whitards hot chocolate ... the toasties was abit disappointing though.

its got to be the nicest most relaxed coffee house in this town , staff are attentive and polite ,its always a pleasure having a coffee and a cake

Great little coffee shop. Cafe staff full of life. Little disorganised and tables need clearing a bit quicker but coffee was great. Really good place for a meeting.

Always super nice staff, even notice when I haven't been in for a while

Popped in for a coffee and toasted teacake, both good. Very friendly man serving, made you feel welcome. Quite noisy there and difficult to have a conversation bur comfortable seats.
Negatives...Toilets were dirty and looked like they hadn't been cleaned in a few days, layer of dust on sink, dirty and dust in hand dryer and soap dispenser. Then a child had thrown up all over the floor there and they didn't appear to clean all surfaces that were affected (splashes on wall etc), just mopped the floor.

Great service from the two members of staff busting a gut trying to serve, take payment, cook food, make coffee and clear tables. The two men were doing the very best job they could but café Nero need more staff on a Saturday

The staff here are some of the best I've ever been served by, they're all so lovely and the coffee & food is amazing