Ealing Computer Services

I know this computer shop since 2010, My daughter is his customer about 8 years , she is student and always has problem with her computer and only we go to Ealing computer services ,
Ealing computer services has good engineer , we did not have any problem with them , very good and fast service .
I was there yesterday to collect my MavBook Air , it was water damaged , when I had contact with Apple Store White city they asking to change Motherboard for £800.00
Ealing computer services charged me only £175.He repaired my computer .
Thank you

I took my laptop to Ealing Computer Services as the hard drive needed replacing - I'd previously been somewhere else that weren't very good. What a fantastic, professional, friendly service. When I went to collect it, I had a look so that I knew all the files were there and I could work my way round it, (as it was now so different with the new hard drive) this was great. But the nicest thing was - all my very basic (and not very technical) questions were answered with huge amounts of patience and in terminology that I could understand. Brilliant service!

DO NOT USE THIS PLACE IS A SCAM WITH LOTS OF FAKE REVIEWS - READ THE 1 STAR REVIEWS FIRST

I took my PC for what I thought would be a simple fix (an issue with my PSU fan, or the PSU unit itself). I dropped off my PC and was waved away wit a vague "It'll be ready when it's ready and we'll call you about price". Not a good start but during lockdown options were limited and I was desperate.
I then had ZERO contact from the store, despite multiple attempts to chase, in person. I was always told I would be called back later with an update. This never happened, not by email nor by phone.

Eventually I went to the shop to ask for my PC back, as it had been 2 weeks of nothing. The individual in the shop would not let me see, or pick up my PC. After what must have been a 10minute debate I was told I would get a call later in the day and that was the best he could do.

To my surprise, I did get a call saying the PC was fixed and I could pick it up the next day. I picked up the PC, had to pay in cash, was given an unprofessional invoice with the description of services being "motherboard reset power problem repaired serviced". I had not asked for my motherboard to be looked at, I was not aware it had an issue. The PC ran fine except for the noise from the PSU.

Giving them the benefit of the doubt I took it home, plugged it in, and the noise was there immediately. I had just paid £145 to not have my PC for 2 weeks and not have the issue fixed.

The usual tactic from the owner seems to be deny the person was ever at the store, so I have attached my invoice as proof.

This is a scam, or at best, gross incompetence and management. If you want to to throw away money use this place.
If you want your PC fixed go elsewhere.

Hello I want to edit my rating. The owner did a wonderful job, just a lack of communication initially made me think my computer was stolen or that I got scammed since I haven't heard back from him for over 5 days regarding my computer after I paid him the deposit. My computer is back to nearly its original state after water damage. I'm going to be more careful next time. I paid 330 GBP. Didn't get a discount despite being a student but he was gracious enough to fix it and keep his word. I finally heard back from him that he had a family emergency and the shop was closed for the latter part of last week. Great job, my computer is how it was before the spill and it beats paying over 1K for a new computer which is what Apple would have asked me to do. Talented, great service but please better communication next time. Thank you.

I was having issues with my MacBook Pro keyboard. Called Ealing Computer Services on Friday explaining the issue and I was told that the keyboard needed replacement. I dropped the laptop off on Friday afternoon and it was ready the following day. I am extremely satisfied with the level of knowledge, advice and the quality of work carried out. Thank you Ealing Computer Services for your help.

It seemed like my relatively new MacBook Pro was done for. It wouldn't turn on, and 5 other shops told me they couldn't fix it. Apple care was clueless and I had pretty much given up. Ealing Computer Services was my last bet. I had the MacBook delivered to them and within 3 days it was fixed. The technician talked me through the repair through whatsapp, was patient polite and professional. Thank god I found this place. I can happily recommend them to anyone. (I don't often take the time to write positive reviews, but these guys deserved it.) Thanks Again and best of luck.

I took my 2015 MacBook Pro in for repair. It was not charging. The MagSafe port and charger had been arcing out and were completely shot. ECS replaced the MagSafe unit inside, and sold me a new charger. They gave me a 2 month warranty. The man I spoke to was very nice.
On the very last day of the warranty period, the laptop refused to charge up. The next day I rang in and was told to bring it back. When I took it back, I explained that it was the same problem, and I expected them to fix it for free. I explicitly told them I WOULD NOT be paying for more repairs unless notified. (The man I saw was a different guy to the first person I dealt with.)
They fixed it anyway, or they say they have, without notifying me of the problem, and the cost. They now want to charge me almost double the original repair, for work I did not authorise. As it stands, they still have my laptop.
Update: My laptop has been returned, fixed, and a price agreed for the repair. As a goodwill gesture, I was given a brand new charger, as well as a discount on the original repair cost.
Thank you.

Bogus service, overpriced, underdone, etc. This shop cannot even establish a VAT invoice, nor even specify what work is claimed to have been done. The works do not conform to established practices. Count your fingers before shaking any hand there, and ask for a precise price commitment before. Or, simply, go to another, safer, shop.

The response received seems to be to another client. For a start, we did not let the owner deal with anything related to a screen. This shop seems to have too many dissatisfied customers, it is too hard to keep track of all of these. The comments we made above are hereby confirmed.