The Co-operative Food

I was sadly suffering with a back problem, Which resulted in me smashing 2/3 bottles of wine. The staff were wonderfull. I was embrassed by the accident / damage, but they were caring and kind. Your staff you should be proud of, they provide not only a service but care fot the community.
This is Elm Grove, Southsea branch. Please insure my comments are known to the staff and once again sorry..

Shocking service by a woman named Michelle she was rude miserable and had absolutely no customer service skills at all! Very un helpful.
Products were Advertised at one price and sold six another, I raised this issue and was welcomed by a dismissive NO we don’t do that response.

Visit this shop on a regular basis and had no issues, however, recently, I have found the staff are not very friendly. Had a bad experience where the lady on the till completely ignored me, didnt say “hello” or “thankyou” once! Think the staff here need some customer service training as it can really affect someones shopping experience!

Great for food and a post office.
Staff very helpful.

I had the opportunity to be several times. Every time it was clean, there was never a shortage of goods on the shelves and professional service.

This is my local store, every single employee of the store is extremely helpful, bar one! There is a 60 something french lady (just guessing, she could from somewhere else… but she’d deny it was her either way) that is quite literally the rudest woman I have ever met in my life.

During covid , I have had countless sneers and coments towards myself and my children which are exempt from masks due to health reasons. She not only refuses to serve, she tries to embarrass us.

I am absolutely disgusted with that kind of treatment and I’ve not received it anywhere else.

To loudly mock and announce to colleagues and customers that somebody isn’t wearing a mask for legitimate reasons is diabolical behaviour.

I’m really upset with this woman, especially since she seems to brow beat others into agreeing with her.

Absolutely disgusting

Clean, tidy, nice air con on a damn hot day, polite staff but understaffed (maybe just on Wednesdays though 🤷‍♂️)

It not a small co op more product and really nice it generally