Cheam Village Newsagents

Very poor service, returned an Amazon parcel and was told the machine wasn’t plugged in because the Amazon technician did not come in so my parcel couldn’t be processed. When checked with Amazon was told the shop drop off was operating fine. Obviously the owner did not want to take on the job and lied through his teeth and was not happy that I complained. Disgusting behaviour from a shop that is always messy and dirty and closes earlier than the advertised time. Avoid at all cost.

One of the most convenient store, easy access, parking on street, close to train station hence very popular with locals and travellers.
The owner is super helpful person he will go extra mile to help and assist you, The store is also a Parcel drop off for most of the major couriers. DHL, Amazon, DPD etc....for DHL you dont even have to pack and drop, he will accept it pack it for you and share a tracking no.

I love this little shop great selection of foods the staff are so so kind an helpful I go in most days for something the staff are really great I have sent parcel an picked up parcels to all very polite an easy x

So helpful printing label for me. Such a kind gentleman. Thank you

Went to collect my amazon parcel from here last week, as I walked in I noticed the shop has lots of stock and a wide selection to choose from as well as being very clean.
The man behind the counter was very friendly and made collecting the parcel very easy, will definitely use this shop in the future

Extremely rude and unhelpful staff. The lady is very belligerent. This business does not fit in Cheam village where people are polite and nice.

I sent a parcel that was lost in transit and the courier company sent me a claim link to give to the drop-off point so that a claim from the courier company could be started, since this is the usual process the courier company follows to investigate lost parcels and process claims.

The shop says that if you drop a parcel and it's lost in transit then it's not their responsibility. They can't claim and have nothing to do with the courier company, except an app that they use to register the parcel. I came to know that this is a usual occurrence there.

So send your parcels at your own risk, or choose another drop-off location!

I am all for supporting local businesses but even one star is one too many for Cheam Village Newsagents.

Mani has always been very helpful and polite.

I get a few parcels sent and delivered there and it’s always a very professional and quick service.

Thank you!

Really nice gentleman always with a smile & helpfulness. It goes a long way & costs nothing to be friendly & kind. Will always use this place for parcel pick ups.