Co-op Food - Hanwell

One started as I can give 0.
Never stocked up, the staff is rude and unprofessional. Never staff on the till and issues on self-checkout. Won't be going there anymore. Shame as there could be better shop in that place...

Made to feel like a thief as soon as I walked in the place, staff attitude very bad and to be honest I won't let my family shop in there anymore. Abused is how your made to feel. Hanwell was once an area of community. Its gone, and it shows right at the door of the local supermarket.

Workers there with a very bad actitude and not wanting to help elderly people.
Unprofessional and rude staff. Never back to this place

when I walked in the door instead of getting my shopping I was hit over the head with a crowbar until unconscious and lit on fire while an employee released his dog upon me

The store layout is terrible, you have to squeeze through others going to checkout and back to the exit.

Great co-op. Need to make sure the prices on the receipt matches the prices on the shelves. Co-op founded on 'fair weights and measures ' so they will sort it if it's wrong. Trouble is it is wrong a bit too often!

A special trip there today to check out our favourite in store baked mince pies.
Both shortcrust and puff pastry ones were in stock. 2 packs for £2, could not resist, got 4 packs. Speedy check out with 3 self service machines and man manned tills too.
Staff was helpful at the till as usual and most wear masks which is reassuring.

As a local shop the Co-Op Hanwell is something of a hit and miss affair. Sometimes the fresh produce is lovely, and sometimes it leaves a lot to be desired (e.g. going off), and I leave without what I wanted. Sometimes the items just aren't in stock.
Having worked in retail, I feel for the staff, as the store seems understaffed, and they look under pressure. There's only ever one staff member checking out, and barely anyone on the shop floor.
You can wait for ages if there is a problem with the self service machine in the middle of your checking out and in fact I now avoid the machines.
It is my nearest local convenience store, but in my opinion Co-Ops in general need to do better.